---
description: Learn what are the benefits of SugarCRM vs Freshsales for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare SugarCRM vs Freshsales | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Sales Intelligence Tools](/directory/3877/sales-intelligence/software) > [SugarCRM \<span\>vs\</span\> Freshsales](https://www.getapp.co.uk/compare/8270/104265/sugarcrm/vs/freshsales)

# Compare SugarCRM vs Freshsales

Canonical: https://www.getapp.co.uk/compare/8270/104265/sugarcrm/vs/freshsales

> Detailed comparison between SugarCRM and Freshsales. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SugarCRM | Freshsales |
| **Overall rating** | 3.8/5 | 4.5/5 |
| **Total Reviews** | 412 | 621 |
| **Starting Price** | US$59.00 | US$11.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep) |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### SugarCRM

- API
- Activity Tracking
- Calendar/Reminder System
- Configurable Workflow
- Contract/License Management
- Customer Database
- Customisable Templates
- Dashboard
- Email Management
- For Startups
- Lead Capture
- Lead Management
- Live Chat
- Pipeline Reports
- Referral Tracking
- Reminders
- Sales Activity Management
- Segmentation
- Web Forms
- Web-based Deployment

### Freshsales

- API
- Activity Tracking
- Calendar/Reminder System
- Configurable Workflow
- Contract/License Management
- Customer Database
- Customisable Templates
- Dashboard
- Email Management
- For Startups
- Lead Capture
- Lead Management
- Live Chat
- Pipeline Reports
- Referral Tracking
- Reminders
- Sales Activity Management
- Segmentation
- Web Forms
- Web-based Deployment

## Links

- [View SugarCRM Profile](https://www.getapp.co.uk/software/8270/sugarcrm)
- [View Freshsales Profile](https://www.getapp.co.uk/software/104265/freshsales)
- [View Original Comparison](https://www.getapp.co.uk/compare/8270/104265/sugarcrm/vs/freshsales)

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