---
description: Learn what are the benefits of SugarCRM vs Prospect CRM for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare SugarCRM vs Prospect CRM | GetApp UK 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [SugarCRM \<span\>vs\</span\> Prospect CRM](https://www.getapp.co.uk/compare/8270/120171/sugarcrm/vs/prospectsoft-crm-software)

# Compare SugarCRM vs Prospect CRM

Canonical: https://www.getapp.co.uk/compare/8270/120171/sugarcrm/vs/prospectsoft-crm-software

> Detailed comparison between SugarCRM and Prospect CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SugarCRM | Prospect CRM |
| **Overall rating** | 3.8/5 | 4.8/5 |
| **Total Reviews** | 410 | 141 |
| **Starting Price** | US$59.00 | £177.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### SugarCRM

- API
- Activity Tracking
- CRM
- Calendar/Reminder System
- Customisable Templates
- Email Management
- Lead Management
- Lead Qualification
- Live Chat
- Opportunity Management
- Performance Metrics
- Process/Workflow Automation
- Real-Time Data
- Real-Time Reporting
- Referral Tracking
- Reminders
- Sales Pipeline Management
- Segmentation
- Social Media Integration
- Workflow Management

### Prospect CRM

- API
- Activity Tracking
- CRM
- Calendar/Reminder System
- Customisable Templates
- Email Management
- Lead Management
- Lead Qualification
- Live Chat
- Opportunity Management
- Performance Metrics
- Process/Workflow Automation
- Real-Time Data
- Real-Time Reporting
- Referral Tracking
- Reminders
- Sales Pipeline Management
- Segmentation
- Social Media Integration
- Workflow Management

## Links

- [View SugarCRM Profile](https://www.getapp.co.uk/software/8270/sugarcrm)
- [View Prospect CRM Profile](https://www.getapp.co.uk/software/120171/prospectsoft-crm-software)
- [View Original Comparison](https://www.getapp.co.uk/compare/8270/120171/sugarcrm/vs/prospectsoft-crm-software)

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