---
description: Learn what are the benefits of CXone Mpower vs Verint Workforce Management for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare CXone Mpower vs Verint Workforce Management | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/1029/customer-satisfaction/software) > [CXone Mpower \<span\>vs\</span\> Verint Workforce Management](https://www.getapp.co.uk/compare/8391/101567/incontact-call-center-software/vs/verint-workforce-management)

# Compare CXone Mpower vs Verint Workforce Management

Canonical: https://www.getapp.co.uk/compare/8391/101567/incontact-call-center-software/vs/verint-workforce-management

> Detailed comparison between CXone Mpower and Verint Workforce Management. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | CXone Mpower | Verint Workforce Management |
| **Overall rating** | 4.2/5 | 4.2/5 |
| **Total Reviews** | 581 | 19 |
| **Starting Price** | US$71.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep) |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### CXone Mpower

- API
- Activity Tracking
- Automated Scheduling
- Chat/Messaging
- Employee Management
- Employee Scheduling
- Knowledge Management
- Performance Management
- Performance Metrics
- Real-Time Analytics
- Real-Time Reporting
- Recruitment Management
- Reporting & Statistics
- Reporting/Analytics
- Shift Swapping
- Skills Tracking
- Time & Attendance
- Timesheet Management
- Variable Workforce
- Workflow Management

### Verint Workforce Management

- API
- Activity Tracking
- Automated Scheduling
- Chat/Messaging
- Employee Management
- Employee Scheduling
- Knowledge Management
- Performance Management
- Performance Metrics
- Real-Time Analytics
- Real-Time Reporting
- Recruitment Management
- Reporting & Statistics
- Reporting/Analytics
- Shift Swapping
- Skills Tracking
- Time & Attendance
- Timesheet Management
- Variable Workforce
- Workflow Management

## Links

- [View CXone Mpower Profile](https://www.getapp.co.uk/software/8391/incontact-call-center-software)
- [View Verint Workforce Management Profile](https://www.getapp.co.uk/software/101567/verint-workforce-management)
- [View Original Comparison](https://www.getapp.co.uk/compare/8391/101567/incontact-call-center-software/vs/verint-workforce-management)

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