---
description: Learn what are the benefits of NiCE CXone vs Dolphin Power Dialer for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare NiCE CXone vs Dolphin Power Dialer | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Call Center Workforce Management Software](/directory/3707/call-center-workforce-management/software) > [NiCE CXone \<span\>vs\</span\> Dolphin Power Dialer](https://www.getapp.co.uk/compare/8391/2052562/incontact-call-center-software/vs/dolphin-power-dialer)

# Compare NiCE CXone vs Dolphin Power Dialer

Canonical: https://www.getapp.co.uk/compare/8391/2052562/incontact-call-center-software/vs/dolphin-power-dialer

> Detailed comparison between NiCE CXone and Dolphin Power Dialer. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | NiCE CXone | Dolphin Power Dialer |
| **Overall rating** | 4.2/5 | 4.4/5 |
| **Total Reviews** | 581 | 46 |
| **Starting Price** | US$110.00 | US$119.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise) | Windows (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation |

## Key features

### NiCE CXone

- Auto-Dialer
- CRM
- Call Monitoring
- Call Recording
- Call Scheduling
- Call Tagging
- Call Tracking
- Call Transfer
- Campaign Management
- Campaign Specific Caller ID
- Computer Telephony Integration
- Customisable Templates
- FCC Compliance
- FTC Compliance
- List Management
- Predictive Dialer
- Reporting/Analytics
- Skills Tracking
- Voice Mail

### Dolphin Power Dialer

- CRM
- Call Monitoring
- Call Recording
- Call Scheduling
- Call Transfer
- Campaign Management
- Campaign Specific Caller ID
- FCC Compliance
- FTC Compliance
- Lead Management
- List Management
- Predictive Dialer
- Reporting/Analytics
- Voice Mail

## Links

- [View NiCE CXone Profile](https://www.getapp.co.uk/software/8391/incontact-call-center-software)
- [View Dolphin Power Dialer Profile](https://www.getapp.co.uk/software/2052562/dolphin-power-dialer)
- [View Original Comparison](https://www.getapp.co.uk/compare/8391/2052562/incontact-call-center-software/vs/dolphin-power-dialer)

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