---
description: Learn what are the benefits of Collections MAX vs Zoho CRM for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Collections MAX vs Zoho CRM | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Debt Collection Software](/directory/244/debt-collection/software) > [Collections MAX \<span\>vs\</span\> Zoho CRM](https://www.getapp.co.uk/compare/8429/9908/collections-max/vs/zoho-crm)

# Compare Collections MAX vs Zoho CRM

Canonical: https://www.getapp.co.uk/compare/8429/9908/collections-max/vs/zoho-crm

> Detailed comparison between Collections MAX and Zoho CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Collections MAX | Zoho CRM |
| **Overall rating** | 4.0/5 | 4.3/5 |
| **Total Reviews** | 4 | 6978 |
| **Starting Price** | US$179.95 | £10.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Windows (Desktop), Windows (On-Premise) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Collections MAX

- Alerts/Notifications
- Client Management
- Contact Management
- Customisable Reports
- Customisable Templates
- Data Import/Export
- Email Templates
- Real-Time Reporting
- Real-Time Updates
- Reminders
- Search/Filter
- Self Service Portal
- Third-Party Integrations

### Zoho CRM

- Alerts/Notifications
- Channel Management
- Client Management
- Contact Management
- Customisable Reports
- Customisable Templates
- Data Import/Export
- Deal Management
- Email Templates
- Lead Management
- Pipeline Reports
- Real-Time Reporting
- Real-Time Updates
- Reminders
- Sales Activity Management
- Scheduling
- Search/Filter
- Self Service Portal
- Third-Party Integrations
- Website Visitor Tracking

## Links

- [View Collections MAX Profile](https://www.getapp.co.uk/software/8429/collections-max)
- [View Zoho CRM Profile](https://www.getapp.co.uk/software/9908/zoho-crm)
- [View Original Comparison](https://www.getapp.co.uk/compare/8429/9908/collections-max/vs/zoho-crm)

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