---
description: Learn what are the benefits of TeamSupport vs Bitrix24 for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare TeamSupport vs Bitrix24 | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [TeamSupport \<span\>vs\</span\> Bitrix24](https://www.getapp.co.uk/compare/8670/90602/teamsupport/vs/bitrix24)

# Compare TeamSupport vs Bitrix24

Canonical: https://www.getapp.co.uk/compare/8670/90602/teamsupport/vs/bitrix24

> Detailed comparison between TeamSupport and Bitrix24. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | TeamSupport | Bitrix24 |
| **Overall rating** | 4.5/5 | 4.2/5 |
| **Total Reviews** | 848 | 996 |
| **Starting Price** | US$45.00 | £69.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Webinars, Documentation, Videos |

## Key features

### TeamSupport

- API
- Account Management
- Activity Tracking
- Analytics
- Configurable Workflow
- Customer Complaint Tracking
- Customer Service Analytics
- Customisable Templates
- Dashboard
- Email Management
- Help Desk Management
- Issue Scheduling
- Live Chat
- Monitoring
- Project Management
- Support Ticket Management
- Surveys & Feedback
- Task Automation
- Website Integration
- Wiki

### Bitrix24

- API
- Account Management
- Activity Tracking
- Analytics
- Configurable Workflow
- Customer Complaint Tracking
- Customer Service Analytics
- Customisable Templates
- Dashboard
- Email Management
- Help Desk Management
- Issue Scheduling
- Live Chat
- Monitoring
- Project Management
- Support Ticket Management
- Surveys & Feedback
- Task Automation
- Website Integration
- Wiki

## Links

- [View TeamSupport Profile](https://www.getapp.co.uk/software/8670/teamsupport)
- [View Bitrix24 Profile](https://www.getapp.co.uk/software/90602/bitrix24)
- [View Original Comparison](https://www.getapp.co.uk/compare/8670/90602/teamsupport/vs/bitrix24)

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