---
description: Learn what are the benefits of Kayako vs Odoo for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Kayako vs Odoo | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [Kayako \<span\>vs\</span\> Odoo](https://www.getapp.co.uk/compare/8789/102445/kayako/vs/odoo)

# Compare Kayako vs Odoo

Canonical: https://www.getapp.co.uk/compare/8789/102445/kayako/vs/odoo

> Detailed comparison between Kayako and Odoo. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Kayako | Odoo |
| **Overall rating** | 4.0/5 | 4.2/5 |
| **Total Reviews** | 176 | 1306 |
| **Starting Price** | - | US$31.10 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Kayako

- API
- Activity Tracking
- Asset Tracking
- CRM
- Configurable Workflow
- Contract/License Management
- Customer Database
- Customisable Branding
- Dashboard
- Email Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Project Management
- Real-Time Data
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Website Integration

### Odoo

- API
- Activity Tracking
- Asset Tracking
- CRM
- Configurable Workflow
- Contract/License Management
- Customer Database
- Customisable Branding
- Dashboard
- Email Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Project Management
- Real-Time Data
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Website Integration

## Links

- [View Kayako Profile](https://www.getapp.co.uk/software/8789/kayako)
- [View Odoo Profile](https://www.getapp.co.uk/software/102445/odoo)
- [View Original Comparison](https://www.getapp.co.uk/compare/8789/102445/kayako/vs/odoo)

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