---
description: Learn what are the benefits of Salesforce Sales Cloud vs Talkdesk for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Salesforce Sales Cloud vs Talkdesk | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Sales Forecasting Software](/directory/584/sales-forecasting/software) > [Salesforce Sales Cloud \<span\>vs\</span\> Talkdesk](https://www.getapp.co.uk/compare/90378/100659/salesforce/vs/talkdesk)

# Compare Salesforce Sales Cloud vs Talkdesk

Canonical: https://www.getapp.co.uk/compare/90378/100659/salesforce/vs/talkdesk

> Detailed comparison between Salesforce Sales Cloud and Talkdesk. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Salesforce Sales Cloud | Talkdesk |
| **Overall rating** | 4.4/5 | 4.5/5 |
| **Total Reviews** | 18768 | 732 |
| **Starting Price** | £20.00 | US$85.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Salesforce Sales Cloud

- AI/Machine Learning
- API
- Activity Tracking
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Logging
- Chat/Messaging
- Customer Database
- Dashboard
- Lead Management
- Monitoring
- Multi-Channel Communication
- Performance Management
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Support Ticket Management

### Talkdesk

- AI/Machine Learning
- API
- Activity Tracking
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Logging
- Chat/Messaging
- Customer Database
- Dashboard
- Lead Management
- Monitoring
- Multi-Channel Communication
- Performance Management
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Support Ticket Management

## Links

- [View Salesforce Sales Cloud Profile](https://www.getapp.co.uk/software/90378/salesforce)
- [View Talkdesk Profile](https://www.getapp.co.uk/software/100659/talkdesk)
- [View Original Comparison](https://www.getapp.co.uk/compare/90378/100659/salesforce/vs/talkdesk)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Salesforce Sales Cloud vs Talkdesk | GetApp UK 2026","description":"Learn what are the benefits of Salesforce Sales Cloud vs Talkdesk for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.","url":"https://www.getapp.co.uk/compare/90378/100659/salesforce/vs/talkdesk","about":[{"@id":"https://www.getapp.co.uk/software/90378/salesforce#software"},{"@id":"https://www.getapp.co.uk/software/100659/talkdesk#software"}],"breadcrumb":{"@id":"https://www.getapp.co.uk/compare/90378/100659/salesforce/vs/talkdesk#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.co.uk/compare/90378/100659/salesforce/vs/talkdesk#webpage","isPartOf":{"@id":"https://www.getapp.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.getapp.co.uk/#organization"}},{"name":"Salesforce Sales Cloud","description":"Salesforce Sales Cloud is a sales platform that combines human sales professionals with AI-powered automation, data, and intelligence. This integrated solution is designed to help businesses of all sizes and industries.\n\nThe platform brings together human and AI capabilities throughout the sales cycle. It features AI-powered sales agents that nurture leads and coach sales representatives, helping to boost productivity and drive revenue. Salesforce Sales Cloud also provides streamlined sales processes with software tailored to each business, enabling teams to work more efficiently. The platform centralizes data from any source on the CRM, giving sales professionals a unified view of their pipeline and customers.\n\nBusinesses can maximize sales efficiency and drive growth with Salesforce Sales Cloud. The platform's AI-powered automation, data, and intelligence work with human sales teams to accelerate the entire revenue lifecycle, from prospecting to closing deals and managing customer relationships.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d09edb88-4e62-4136-83fe-b55663200002.png","url":"https://www.getapp.co.uk/software/90378/salesforce","@type":"SoftwareApplication","@id":"https://www.getapp.co.uk/software/90378/salesforce#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":18768},"offers":{"price":"20","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Talkdesk","description":"Talkdesk is a browser-based contact center solution that helps businesses of all sizes build stronger customer relationships, by providing agents with a 360-degree view of a customer.\n\nThe Talkdesk solution enables companies to have more personalized conversations with customers and prospects, improve team productivity and efficiency, and make data-driven decisions to enhance business KPIs.\n\nTalkdesk offers integrations with various third-party business tools such as Salesforce, Zendesk, Slack, Desk.com, and other leading applications. With various customizable features including automated workflows, live reporting and skills-based routing, it also streamlines operations for contact centers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ffd6a24c-e233-445e-be87-1309087dd181.png","url":"https://www.getapp.co.uk/software/100659/talkdesk","@type":"SoftwareApplication","@id":"https://www.getapp.co.uk/software/100659/talkdesk#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":732},"offers":{"price":"85","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Sales Forecasting Software","position":2,"item":"/directory/584/sales-forecasting/software","@type":"ListItem"},{"name":"Salesforce Sales Cloud vs Talkdesk","position":3,"item":"https://www.getapp.co.uk/compare/90378/100659/salesforce/vs/talkdesk","@type":"ListItem"}],"@id":"https://www.getapp.co.uk/compare/90378/100659/salesforce/vs/talkdesk#breadcrumblist"}]}
</script>