---
description: Learn what are the benefits of Salesforce Sales Cloud vs Gorgias for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Salesforce Sales Cloud vs Gorgias | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Productivity Software](/directory/330/productivity/software) > [Salesforce Sales Cloud \<span\>vs\</span\> Gorgias](https://www.getapp.co.uk/compare/90378/124359/salesforce/vs/gorgias)

# Compare Salesforce Sales Cloud vs Gorgias

Canonical: https://www.getapp.co.uk/compare/90378/124359/salesforce/vs/gorgias

> Detailed comparison between Salesforce Sales Cloud and Gorgias. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Salesforce Sales Cloud | Gorgias |
| **Overall rating** | 4.4/5 | 4.6/5 |
| **Total Reviews** | 18768 | 133 |
| **Starting Price** | £20.00 | US$60.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Salesforce Sales Cloud

- API
- Call Centre Management
- Chat/Messaging
- Customer Database
- Customer History
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Email Templates
- Live Chat
- Mobile Access
- Multi-Channel Communication
- Performance Metrics
- Reporting/Analytics
- Social Media Integration
- Support Ticket Management
- Tagging
- Template Management
- Workflow Management

### Gorgias

- API
- Call Centre Management
- Chat/Messaging
- Customer Database
- Customer History
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Email Templates
- Live Chat
- Mobile Access
- Multi-Channel Communication
- Performance Metrics
- Reporting/Analytics
- Social Media Integration
- Support Ticket Management
- Tagging
- Template Management
- Workflow Management

## Links

- [View Salesforce Sales Cloud Profile](https://www.getapp.co.uk/software/90378/salesforce)
- [View Gorgias Profile](https://www.getapp.co.uk/software/124359/gorgias)
- [View Original Comparison](https://www.getapp.co.uk/compare/90378/124359/salesforce/vs/gorgias)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Salesforce Sales Cloud vs Gorgias | GetApp UK 2026","description":"Learn what are the benefits of Salesforce Sales Cloud vs Gorgias for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.","url":"https://www.getapp.co.uk/compare/90378/124359/salesforce/vs/gorgias","about":[{"@id":"https://www.getapp.co.uk/software/90378/salesforce#software"},{"@id":"https://www.getapp.co.uk/software/124359/gorgias#software"}],"breadcrumb":{"@id":"https://www.getapp.co.uk/compare/90378/124359/salesforce/vs/gorgias#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.co.uk/compare/90378/124359/salesforce/vs/gorgias#webpage","isPartOf":{"@id":"https://www.getapp.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.getapp.co.uk/#organization"}},{"name":"Salesforce Sales Cloud","description":"Salesforce Sales Cloud is a sales platform that combines human sales professionals with AI-powered automation, data, and intelligence. This integrated solution is designed to help businesses of all sizes and industries.\n\nThe platform brings together human and AI capabilities throughout the sales cycle. It features AI-powered sales agents that nurture leads and coach sales representatives, helping to boost productivity and drive revenue. Salesforce Sales Cloud also provides streamlined sales processes with software tailored to each business, enabling teams to work more efficiently. The platform centralizes data from any source on the CRM, giving sales professionals a unified view of their pipeline and customers.\n\nBusinesses can maximize sales efficiency and drive growth with Salesforce Sales Cloud. The platform's AI-powered automation, data, and intelligence work with human sales teams to accelerate the entire revenue lifecycle, from prospecting to closing deals and managing customer relationships.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d09edb88-4e62-4136-83fe-b55663200002.png","url":"https://www.getapp.co.uk/software/90378/salesforce","@type":"SoftwareApplication","@id":"https://www.getapp.co.uk/software/90378/salesforce#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":18768},"offers":{"price":"20","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Gorgias","description":"Gorgias is the conversational AI platform for ecommerce that drives sales and resolves support inquiries throughout the entire customer journey.\n\nGorgias's AI Agent acts as a super-agent on the brand's team, driving conversations with customers at the right time and on the right channel—from editing orders and managing subscriptions to providing AI-powered product recommendations.\n\nThanks to advanced ecommerce and channel integrations, Gorgias provides a single, streamlined platform where customer assistance is hyper-personalized and ticket resolution happens instantly.\n\nGorgias unlocks the power of conversations, helping brands build lasting customer relationships, improve efficiency, and drive more sales.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e110bd2e-367b-4709-b560-9d9692941af5.png","url":"https://www.getapp.co.uk/software/124359/gorgias","@type":"SoftwareApplication","@id":"https://www.getapp.co.uk/software/124359/gorgias#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":133},"offers":{"price":"60","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Productivity Software","position":2,"item":"/directory/330/productivity/software","@type":"ListItem"},{"name":"Salesforce Sales Cloud vs Gorgias","position":3,"item":"https://www.getapp.co.uk/compare/90378/124359/salesforce/vs/gorgias","@type":"ListItem"}],"@id":"https://www.getapp.co.uk/compare/90378/124359/salesforce/vs/gorgias#breadcrumblist"}]}
</script>
