---
description: Learn what are the benefits of Salesforce Sales Cloud vs ConSol CM/Ticketing for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Salesforce Sales Cloud vs ConSol CM/Ticketing | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Productivity Software](/directory/330/productivity/software) > [Salesforce Sales Cloud \<span\>vs\</span\> ConSol CM/Ticketing](https://www.getapp.co.uk/compare/90378/2065942/salesforce/vs/consol-cm-ticketing)

# Compare Salesforce Sales Cloud vs ConSol CM/Ticketing

Canonical: https://www.getapp.co.uk/compare/90378/2065942/salesforce/vs/consol-cm-ticketing

> Detailed comparison between Salesforce Sales Cloud and ConSol CM/Ticketing. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Salesforce Sales Cloud | ConSol CM/Ticketing |
| **Overall rating** | 4.4/5 | - |
| **Total Reviews** | 18782 | 0 |
| **Starting Price** | £20.00 | €59.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, Knowledge Base, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Documentation |

## Key features

### Salesforce Sales Cloud

- Accounting
- Auto-Dialer
- Calendar/Reminder System
- Channel Management
- Customisable Templates
- Data Integration
- Deal Management
- Email Management
- Knowledge Base Management
- Lead Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Pipeline Reports
- Proposal Generation
- Real-Time Data
- Sales Activity Management
- Scheduling
- Support Ticket Management
- Web-based Deployment

### ConSol CM/Ticketing

- Email Management
- Knowledge Base Management
- Live Chat
- Multi-Channel Communication
- Support Ticket Management

## Links

- [View Salesforce Sales Cloud Profile](https://www.getapp.co.uk/software/90378/salesforce)
- [View ConSol CM/Ticketing Profile](https://www.getapp.co.uk/software/2065942/consol-cm-ticketing)
- [View Original Comparison](https://www.getapp.co.uk/compare/90378/2065942/salesforce/vs/consol-cm-ticketing)

-----

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