Evernote Teams vs C2-ITSM

Evernote helps you capture and manage ideas, projects, memories, and to-do lists in a single place. Write notes, attach documents, scan images, take voice memos, or clip from the web to organize everything from big projects to personal moments. With Evernote, you can focus on what matters.
Evernote helps you capture and manage ideas, projects, memories, and to-do lists in a single place. Write notes, attach documents, scan images, take...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat
C2 ITSM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating best-in-class ticketing.
C2 ITSM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. It’s...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat

Starting from

US$7.99/month

  • Free Version
  • Free Trial
  • Subscription

Starting from

US$44.00/month

  • Free Version
  • Free Trial
  • Subscription

Overall rating

4.4 /5
(8,266)

Ease of Use

4.4/5

Features

4.4/5

Customer Service

4.2/5

Value for Money

4.3/5

Overall rating

4.3 /5
(14)

Ease of Use

4.3/5

Features

4/5

Customer Service

4.4/5

Value for Money

4.3/5

Total features 46

  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Annotations
  • Approval Process Control
  • Asset Lifecycle Management
  • Asset Tracking
  • Assignment Management
  • Audit Management
  • Audit Trail
  • Automated Routing
  • Autoresponders
  • Availability Management
  • Brainstorming
  • Bug Tracking
  • CRM
  • Calendar Management
  • Call Centre Management
  • Capacity Management
  • Catalogue Management
  • Categorisation/Grouping
  • Change Management
  • Chat/Messaging
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Contact Management
  • Content Management
  • Content Scan
  • Contract/License Management
  • Cost Tracking
  • Customer Database
  • Customer History
  • Customisable Branding
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Visualisation
  • Disaster Recovery
  • Document Classification
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Email Templates
  • Employee Management
  • Event Management
  • Event Triggered Actions
  • Feedback Management
  • File Sharing
  • Full Text Search
  • Gantt/Timeline View
  • Handwriting Recognition
  • Help Desk Management
  • IT Asset Management
  • IT Asset Tracking
  • Idea Management
  • Inbox Management
  • Incident Management
  • Interaction Tracking
  • Inventory Management
  • Inventory Tracking
  • Issue Auditing
  • Issue Management
  • Issue Tracking
  • Knowledge Base Management
  • Live Chat
  • Macros/Templated Responses
  • Maintenance Management
  • Meeting Notes
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Device Support
  • Multi-Language
  • Notes Management
  • Offline Access
  • Performance Metrics
  • Prioritisation
  • Problem Management
  • Procurement Management
  • Productivity Tools
  • Project Management
  • Project Planning/Scheduling
  • Projections
  • Purchase Order Management
  • Queue Management
  • Real-Time Chat
  • Real-Time Notifications
  • Real-Time Updates
  • Recurring Issues
  • Release Management
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requisition Management
  • Resource Management
  • Role-Based Permissions
  • Rules-Based Workflow
  • SSL Security
  • Search/Filter
  • Self Service Portal
  • Service Catalogue
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Social Media Integration
  • Supplier Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Tagging
  • Task Editing
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Template Management
  • Templates
  • Text Editing
  • Third-Party Integrations
  • Ticket Management
  • Timesheet Management
  • To-Do List
  • User Management
  • Version Control
  • Visualisation
  • Workflow Configuration
  • Workflow Management

Total features 116

  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Annotations
  • Approval Process Control
  • Asset Lifecycle Management
  • Asset Tracking
  • Assignment Management
  • Audit Management
  • Audit Trail
  • Automated Routing
  • Autoresponders
  • Availability Management
  • Brainstorming
  • Bug Tracking
  • CRM
  • Calendar Management
  • Call Centre Management
  • Capacity Management
  • Catalogue Management
  • Categorisation/Grouping
  • Change Management
  • Chat/Messaging
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Contact Management
  • Content Management
  • Content Scan
  • Contract/License Management
  • Cost Tracking
  • Customer Database
  • Customer History
  • Customisable Branding
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Visualisation
  • Disaster Recovery
  • Document Classification
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Email Templates
  • Employee Management
  • Event Management
  • Event Triggered Actions
  • Feedback Management
  • File Sharing
  • Full Text Search
  • Gantt/Timeline View
  • Handwriting Recognition
  • Help Desk Management
  • IT Asset Management
  • IT Asset Tracking
  • Idea Management
  • Inbox Management
  • Incident Management
  • Interaction Tracking
  • Inventory Management
  • Inventory Tracking
  • Issue Auditing
  • Issue Management
  • Issue Tracking
  • Knowledge Base Management
  • Live Chat
  • Macros/Templated Responses
  • Maintenance Management
  • Meeting Notes
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Device Support
  • Multi-Language
  • Notes Management
  • Offline Access
  • Performance Metrics
  • Prioritisation
  • Problem Management
  • Procurement Management
  • Productivity Tools
  • Project Management
  • Project Planning/Scheduling
  • Projections
  • Purchase Order Management
  • Queue Management
  • Real-Time Chat
  • Real-Time Notifications
  • Real-Time Updates
  • Recurring Issues
  • Release Management
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requisition Management
  • Resource Management
  • Role-Based Permissions
  • Rules-Based Workflow
  • SSL Security
  • Search/Filter
  • Self Service Portal
  • Service Catalogue
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Social Media Integration
  • Supplier Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Tagging
  • Task Editing
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Template Management
  • Templates
  • Text Editing
  • Third-Party Integrations
  • Ticket Management
  • Timesheet Management
  • To-Do List
  • User Management
  • Version Control
  • Visualisation
  • Workflow Configuration
  • Workflow Management
  • Docusign
  • IFTTT
  • Microsoft Azure
  • QuickBooks Online Advanced
  • Redbooth
  • Salesforce Sales Cloud
  • Shoeboxed
  • Smartsheet
  • ThisData
  • Zapier
  • Docusign
  • IFTTT
  • Microsoft Azure
  • QuickBooks Online Advanced
  • Redbooth
  • Salesforce Sales Cloud
  • Shoeboxed
  • Smartsheet
  • ThisData
  • Zapier