---
description: Learn what are the benefits of Totango vs LiveAgent for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Totango vs LiveAgent | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Campaign Management Software](/directory/304/campaign-management/software) > [Totango \<span\>vs\</span\> LiveAgent](https://www.getapp.co.uk/compare/90496/91301/totango/vs/liveagent)

# Compare Totango vs LiveAgent

Canonical: https://www.getapp.co.uk/compare/90496/91301/totango/vs/liveagent

> Detailed comparison between Totango and LiveAgent. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Totango | LiveAgent |
| **Overall rating** | 3.7/5 | 4.7/5 |
| **Total Reviews** | 33 | 1789 |
| **Starting Price** | - | US$15.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | Live Online, Webinars, Documentation, Videos |

## Key features

### Totango

- Account Management
- Alerts/Notifications
- Campaign Management
- Communication Management
- Customer Engagement
- Customer Management
- Customer Segmentation
- Dashboard
- Feedback Management
- Knowledge Management
- Lead Management
- Multi-Channel Data Collection
- Negative Feedback Management
- Onboarding
- Reporting/Analytics
- Survey/Poll Management
- Template Management
- Usage Tracking/Analytics

### LiveAgent

- Account Management
- Alerts/Notifications
- Campaign Management
- Communication Management
- Customer Engagement
- Customer Management
- Customer Segmentation
- Dashboard
- Email Monitoring
- Feedback Management
- Knowledge Management
- Lead Management
- Multi-Channel Data Collection
- Natural Language Processing
- Negative Feedback Management
- Onboarding
- Reporting/Analytics
- Survey/Poll Management
- Template Management
- Usage Tracking/Analytics

## Links

- [View Totango Profile](https://www.getapp.co.uk/software/90496/totango)
- [View LiveAgent Profile](https://www.getapp.co.uk/software/91301/liveagent)
- [View Original Comparison](https://www.getapp.co.uk/compare/90496/91301/totango/vs/liveagent)

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