Bitrix24 vs Centralpoint
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Overview
Bitrix24 is a free cloud and open source collaboration platform providing CRM, document management, tasking, time management, and project management tools. Over 12 million companies rely on Bitrix24 in 186 countries.
Bitrix24 is a free cloud and open source collaboration platform providing CRM, document management, tasking, time management, and project management...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Centralpoint by Oxcyon is a digital experience platform & content management solution for enterprises. The cloud-based tool allows users to control knowledge, data, documents, forms, emails, learning, compliance, & more whilst also providing features for managing employees, clients & partners.
Centralpoint by Oxcyon is a digital experience platform & content management solution for enterprises. The cloud-based tool allows users to control...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
£61.00/month
- Free Version
- Free Trial
- Subscription
Starting from
US$25,000.00/year
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.0/ 5Features
4.3/ 5Customer Service
4.0/ 5Value for Money
4.2/ 5Ease of Use
4.3/ 5Features
4.9/ 5Customer Service
4.7/ 5Value for Money
4.5/ 5Features
Total features 456
- 360 Degree Feedback
- @mentions
- A/B Testing
- AI Content Creation
- AI Writing Assistant
- AI/Machine Learning
- API
- Academic/Education
- Access Certification
- Access Control
- Access Controls/Permissions
- Access Management
- Account Management
- Action Management
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Ad Optimisation
- Ad hoc Analysis
- Ad hoc Query
- Ad hoc Reporting
- Agenda Management
- Agile Methodologies
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Applicant Tracking
- Application Management
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Approval Workflow
- Archiving & Retention
- Assessment Management
- Asset Lifecycle Management
- Assignment Management
- Asynchronous Learning
- Attendance Tracking
- Attendee Management
- Attestation
- Attribution Modeling
- Audience Targeting
- Audio Calls
- Audio File Management
- Audio/Video Conferencing
- Audit Management
- Audit Trail
- Authentication
- Auto Extraction
- Auto Update
- Auto-Dialer
- Autocomplete
- Autofill
- Automated Attendant
- Automated Quoting
- Automated Routing
- Automated Scheduling
- Automatic Backup
- Automatic Call Distribution
- Automatic Re-ordering
- Autoresponders
- Availability Management
- Backup and Recovery
- Badge Management
- Bar Chart
- Batch Communications
- Batch Processing
- Behaviour Tracking
- Behavioural Analytics
- Benchmarking
- Benefits Management
- Big Data Analytics
- Billable & Non-Billable Hours
- Billing & Invoicing
- Biometric Recognition
- Biometrics
- Blended Learning
- Blogs
- Boolean Search
- Brainstorming
- Brand Management
- Built-in Course Authoring
- Business Process Automation
- Business Process Control
- CAN-SPAM Compliance
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Centre Management
- Call Conferencing
- Call List Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Routing
- Call Scheduling
- Call Scripting
- Call Transcription
- Call Transfer
- Caller ID
- Caller Profiles
- Campaign Analytics
- Campaign Management
- Campaign Personalisation
- Canned Responses
- Capacity Management
- Case Management
- Catalog Management
- Categorisation/Grouping
- Certification & Licensing
- Channel Management
- Chat Transcript
- Chat/Messaging
- Chatbot
- Class Scheduling
- Click Tracking
- Client Database
- Client Management
- Client Portal
- Client Tracking
- Code-free Development
- Collaboration Tools
- Color Codes/Icons
- Commenting/Notes
- Commission Management
- Committee Management
- Communication Management
- Compliance Management
- Compliance Tracking
- Computer Telephony Integration
- Conferencing
- Configurable Workflow
- Confirmations/Reminders
- Consent Management
- Construction Tracker
- Contact Database
- Contact Management
- Content Creation
- Content Delivery
- Content Ideas
- Content Library
- Content Management
- Content Marketing Software
- Content Publishing Options
- Content Sharing
- Contest Management
- Contextual Guidance
- Contextual Search
- Contractor Management
- Conversation Intelligence
- Conversion Tracking
- Corporate/Business
- Corrective and Preventive Actions (CAPA)
- Course Authoring
- Course Management
- Course Tracking
- Credential Management
- Credit Card Processing
- Customer Complaint Tracking
- Customer Database
- Customer Engagement
- Customer Experience Management
- Customer History
- Customer Journey Mapping
- Customer Profiles
- Customer Segmentation
- Customer Service Analytics
- Customer Social Profiles
- Customer Support
- Customer Touchpoints
- Customisable Branding
- Customisable Dashboard
- Customisable Forms
- Customisable Invoices
- Customisable Questions
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Customization
- Daily Reports
- Dashboard
- Dashboard Creation
- Data Aggregation
- Data Aggregation and Publishing
- Data Analysis Tools
- Data Blending
- Data Capture and Transfer
- Data Catalog
- Data Classification
- Data Cleansing
- Data Connectors
- Data Dictionary Management
- Data Discovery
- Data Extraction
- Data Glossary
- Data Governance
- Data Import/Export
- Data Integration
- Data Lineage
- Data Linking
- Data Management
- Data Mapping
- Data Masking
- Data Migration
- Data Mining
- Data Modeling
- Data Profiling
- Data Quality Control
- Data Sampling
- Data Security
- Data Storage Management
- Data Synchronisation
- Data Transformation
- Data Verification
- Data Visualisation
- Data Warehousing
- Database Support
- De-Coupled Front & Back Ends
- Deadline Management
- Deal Management
- Decision Support Systems
- Deduplication
- Deletion Management
- Dependency Tracking
- Design Management
- Diagramming
- Digital Asset Management
- Discount Management
- Discussions/Forums
- Distribution Management
- Document Automation
- Document Capture
- Document Classification
- Document Database
- Document Extraction
- Document Generation
- Document Management
- Document Review
- Document Storage
- Document Templates
- Donation Management
- Donor Management
- Drag & Drop
- Drag & Drop Editor
- Drip Campaigns
- Electronic Forms
- Electronic Payments
- Electronic Signature
- Email Address Extraction
- Email Alerts
- Email Campaign Management
- Email Distribution
- Email Management
- Email Marketing
- Email Templates
- Email-to-Task Conversion
- Employee Communities
- Employee Database
- Employee Directory
- Employee Engagement Software
- Employee Management
- Employee Onboarding
- Employee Photos
- Employee Portal
- Employee Profiles
- Employee Recognition
- Employee Reward Programs
- Employee Scheduling
- Engagement Tracking
- Enterprise Risk Management
- Entity Analysis
- Environmental Compliance
- Event Calendar
- Event Logs
- Event Management
- Event Scheduling
- Event Triggered Actions
- Evidence Management
- Exceptions Management
- Exhibit/Vendor Management
- Expense Tracking
- Extended Enterprise Learning
- FDA Compliance
- Faceted Search/Filtering
- Feedback Management
- File Conversion
- File Management
- File Recovery
- File Sharing
- Filtering
- Financial Management
- For AEC Industry
- For Call Centres
- For Cloud Phone Systems
- For Developers
- For Enterprises
- For Financial Institutions
- For Healthcare
- For IT Project Management
- For Insurance Industry
- For Mac Devices
- For Marketers
- For Marketing and Advertising
- For Nonprofits
- For Religious Organizations
- For Sales Teams/Organizations
- For Salons and Spas
- For Small Businesses
- For Startups
- For Training/Education
- For Yoga/Pilates Studios
- For eCommerce
- For iPad Devices
- Forecasting
- Form Builder
- Forms Automation
- Forms Creation & Design
- Forms Management
- Franchise Intranet
- Fraud Detection
- Full Text Search
- Functions/Calculations
- Fuzzy Search
- Gamification
- Gantt/Timeline View
- Geotargeting
- Goal Management
- Goal Setting/Tracking
- Governance
- Gradebook
- Grammar Check
- Graphical Workflow Editor
- Group Management
- Group Scheduling
- Guided Selling
- HIPAA Compliant
- HR Management
- Help Desk Management
- Hierarchy Management
- High Volume Processing
- Historical Reporting
- Hourly Billing
- IP Address Extraction
- IP Rotation
- ISO Compliance
- IT Risk Management
- IVR
- Idea Management
- Image Editing
- Image Extraction
- In-App Training
- Inbound Call Centre
- Incident Management
- Indexing
- Information Governance
- Integrated Business Operations
- Intent Recognition
- Interaction Tracking
- Interactive Content
- Interactive Reports
- Internal Chat Integration
- Internal Controls Management
- Inventory Management
- Invoice Creation
- Invoice History
- Invoice Management
- Issue Management
- Issue Scheduling
- Job Board
- Job Scheduling
- KPI Monitoring
- KRI (Key Risk Indicator) Monitoring
- Kanban Board
- Key Performance Indicators
- Knowledge Base Management
- Knowledge Management
- Labor Forecasting
- Landing Pages/Web Forms
- Language Detection
- Lead Capture
- Lead Distribution
- Lead Engagement
- Lead Generation
- Lead Management
- Lead Notifications
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- Leaderboards
- Learner Portal
- Learning & Development
- Learning Management
- Learning Paths/Tracks
- Leave Tracking
- Legal Risk Management
- Lifecycle Management
- Linked Data Management
- List Management
- Live Chat
- Machine Learning
- Macros/Templated Responses
- Manual Dialer
- Map Creation
- Marketing Automation
- Marketing Calendar
- Mass Texting
- Match & Merge
- Media Library
- Meeting Management
- Member Accounts
- Member Database
- Member Directory
- Member Portal
- Membership Management
- Message Personalisation
- Messaging
- Metadata Extraction
- Metadata Management
- Microlearning
- Milestone Tracking
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Dashboards
- Mobile Interface
- Mobile Learning
- Mobile Optimization
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Currency
- Multi-Domain
- Multi-Factor Authentication
- Multi-Language
- Multi-Location
- Multi-Store Printing
- Multi-User Collaboration
- Multi-board
- Multiple Data Sources
- Multiple Projects
- Natural Language Processing
- Natural Language Search
- Negative Feedback Management
- No-Code
- OLAP
- OSHA Compliance
- Office Suite
- Offline Access
- Offline Form
- On-Demand Communications
- On-Demand Recording
- Onboarding
- Online Booking
- Online Booking Tools
- Online Calendar
- Online Forms
- Online Forums
- Online Invoicing
- Online Payments
- Online Store
- Online Store Builder
- Online Time Clock
- Online Time Tracking Software
- Online Voice Transmission
- Operational Risk Management
- Opportunity Management
- Optical Character Recognition
- Order Management
- Outbound Call Centre
- PBX
- PCI Compliance
- PIA/DPIA
- Password Management
- Patient Communications
- Pattern Detection and Recognition
- Payment Processing
- Performance Management
- Performance Metrics
- Personalisation
- Phone Key Input
- Phone Number Extraction
- Pipeline Management
- Planning Tools
- Policy Creation
- Policy Library
- Policy Management
- Policy Metadata Management
- Policy Training
- Portfolio Management
- Pre-Configured Bot
- Pre-built Templates
- Predictive Analytics
- Predictive Dialer
- Predictive Modeling
- Preview Functionality
- Price and Cost Calculations
- Pricing Extraction
- Pricing Management
- Pricing and Cost Calculations
- Prioritisation
- Private Dashboards
- Private Network
- Privileged Account Management
- Process Change Tracking
- Process Management
- Process Modeling & Designing
- Process/Workflow Automation
- Product Catalogue
- Product Configurator
- Product Lifecycle Management
- Product Roadmapping
- Productivity Analysis
- Productivity Tools
- Profitability Analysis
- Progress Reports
- Progress Tracking
- Progressive Dialer
- Project Management
- Project Planning
- Project Planning/Scheduling
- Project Scheduling
- Project Templates
- Project Time Tracking
- Project Tracking
- Project Workflow
- Proposal Generation
- Prospecting Tools
- Public Dashboards
- Publishing/Sharing
- Pulse Surveys
- Punch card
- Query Builder
- Query Suggestions
- Question Library
- Queue Management
- Quotes/Estimates
- ROI Tracking
- Real Time Editing
- Real Time Synchronisation
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Consumer-facing Chat
- Recommendations
- Recording
- Records Management
- Recruitment Management
- Recurring Tasks
- Recurring/Subscription Billing
- Referral Tracking
- Registration Management
- Relationship Mapping
- Relationship Tracking
- Reminders
- Renewal Management
- Reporting & Statistics
- Reporting/Analytics
- Reporting/Project Tracking
- Reputational Risk Management
- Resource Management
- Resource Scheduling
- Response Management
- Responsive Web Design
- Rewards Management
- Rich Text Editor
- Ring Groups
- Risk Alerts
- Risk Analysis
- Risk Assessment
- Risk Management
- Risk Reporting
- Risk Scoring
- Roadmapping
- Role-Based Permissions
- Room Booking
- Routing
- Rule Based Publishing
- Rules-Based Workflow
- SCORM Compliance
- SDKs
- SEO Management
- SIP Trunking
- SMS Messaging
- SSL Security
- Safety Management
- Sales Activity Management
- Sales Analytics
- Sales Approval
- Sales Pipeline Management
- Sales Reports
- Sarbanes-Oxley Compliance
- Scheduled/Automated Reports
- Scheduling
- Scorecards
- Screen Sharing
- Search/Filter
- Secure Data Storage
- Secure Login
- Security Auditing
- Segmentation
- Self Service Data Preparation
- Self Service Portal
- Self Service Tools
- Self-Service Access Request
- Self-Service Content Curation
- Self-paced Learning
- Semantic Search
- Sensitive Data Identification
- Sentiment Analysis
- Service Level Agreement (SLA) Management
- Shared Contacts
- Single Page View
- Single Sign On
- Skills Assessment
- Skills Tracking
- Social Learning
- Social Marketing
- Social Media Integration
- Social Promotion
- Source Tracking
- Spam Blocker
- Spam Detection
- Speech Recognition
- Speech Synthesis
- Sprint Planning
- Staff Management
- Statistical Analysis
- Status Tracking
- Strategic Planning
- Student Portal
- Sub-Task Management
- Subscriber Management
- Summarisation
- Support Ticket Management
- Support Ticket Tracking
- Supports Scrum
- Survey/Poll Management
- Surveys & Feedback
- Synchronous Learning
- Tagging
- Talent Management
- Task Board View
- Task Editing
- Task Import
- Task Management
- Task Planning
- Task Progress Tracking
- Task Scheduling
- Task Tagging
- Taxonomy Classification
- Team Assignments
- Team Calendars
- Team Management
- Template Management
- Templates
- Tests/Assessments
- Text Analysis
- Text Editing
- Text Mining
- Text to Speech
- Third Party Course Library
- Third-Party Integration
- Third-Party Integrations
- Ticket Management
- Time & Attendance
- Time & Expense Tracking
- Time Off Management
- Time Tracking
- Time Tracking by Client
- Time Tracking by Project
- Timesheet Management
- To-Do List
- Tone Selection
- Topic Clustering
- Traditional Methodologies
- Training Management
- Training Record Management
- Transcripts/Chat History
- Transfers/Routing
- Trend Analysis
- Trend/Problem Indicators
- Two-Factor Authentication
- Two-Way Audio & Video
- Unified Communications
- Unified Directory
- Usage Tracking/Analytics
- User Management
- User Onboarding
- User Profiles
- User Provisioning
- Utilisation Reporting
- Vacation/Leave Tracking
- Variable Workforce
- Vendor Management
- Version Control
- Video Conferencing
- Video Support
- Virtual Call Centre
- Virtual Extensions
- Virtual Personal Assistant (VPA)
- Visual Analytics
- Visual Workflow Management
- Visualisation
- VoIP
- VoIP Connection
- Voice Mail
- Volunteer Management
- WYSIWYG Editor
- Web Data Extraction
- Web Forms
- Web Notifications
- Web-based Deployment
- Website Analytics
- Website Integration
- Website Management
- Website Publishing Options
- Widgets
- Wiki
- Win/Loss Analysis
- Work Order Management
- Workflow Configuration
- Workflow Management
- Workforce Management
- eCommerce Management
- eLearning Companies
Total features 438
- 360 Degree Feedback
- @mentions
- A/B Testing
- AI Content Creation
- AI Writing Assistant
- AI/Machine Learning
- API
- Academic/Education
- Access Certification
- Access Control
- Access Controls/Permissions
- Access Management
- Account Management
- Action Management
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Ad Optimisation
- Ad hoc Analysis
- Ad hoc Query
- Ad hoc Reporting
- Agenda Management
- Agile Methodologies
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Applicant Tracking
- Application Management
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Approval Workflow
- Archiving & Retention
- Assessment Management
- Asset Lifecycle Management
- Assignment Management
- Asynchronous Learning
- Attendance Tracking
- Attendee Management
- Attestation
- Attribution Modeling
- Audience Targeting
- Audio Calls
- Audio File Management
- Audio/Video Conferencing
- Audit Management
- Audit Trail
- Authentication
- Auto Extraction
- Auto Update
- Auto-Dialer
- Autocomplete
- Autofill
- Automated Attendant
- Automated Quoting
- Automated Routing
- Automated Scheduling
- Automatic Backup
- Automatic Call Distribution
- Automatic Re-ordering
- Autoresponders
- Availability Management
- Backup and Recovery
- Badge Management
- Bar Chart
- Batch Communications
- Batch Processing
- Behaviour Tracking
- Behavioural Analytics
- Benchmarking
- Benefits Management
- Big Data Analytics
- Billable & Non-Billable Hours
- Billing & Invoicing
- Biometric Recognition
- Biometrics
- Blended Learning
- Blogs
- Boolean Search
- Brainstorming
- Brand Management
- Built-in Course Authoring
- Business Process Automation
- Business Process Control
- CAN-SPAM Compliance
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Centre Management
- Call Conferencing
- Call List Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Routing
- Call Scheduling
- Call Scripting
- Call Transcription
- Call Transfer
- Caller ID
- Caller Profiles
- Campaign Analytics
- Campaign Management
- Campaign Personalisation
- Canned Responses
- Capacity Management
- Case Management
- Catalog Management
- Categorisation/Grouping
- Certification & Licensing
- Channel Management
- Chat Transcript
- Chat/Messaging
- Chatbot
- Class Scheduling
- Click Tracking
- Client Database
- Client Management
- Client Portal
- Client Tracking
- Code-free Development
- Collaboration Tools
- Color Codes/Icons
- Commenting/Notes
- Commission Management
- Committee Management
- Communication Management
- Compliance Management
- Compliance Tracking
- Computer Telephony Integration
- Conferencing
- Configurable Workflow
- Confirmations/Reminders
- Consent Management
- Construction Tracker
- Contact Database
- Contact Management
- Content Creation
- Content Delivery
- Content Ideas
- Content Library
- Content Management
- Content Marketing Software
- Content Publishing Options
- Content Sharing
- Contest Management
- Contextual Guidance
- Contextual Search
- Contractor Management
- Conversation Intelligence
- Conversion Tracking
- Corporate/Business
- Corrective and Preventive Actions (CAPA)
- Course Authoring
- Course Management
- Course Tracking
- Credential Management
- Credit Card Processing
- Customer Complaint Tracking
- Customer Database
- Customer Engagement
- Customer Experience Management
- Customer History
- Customer Journey Mapping
- Customer Profiles
- Customer Segmentation
- Customer Service Analytics
- Customer Social Profiles
- Customer Support
- Customer Touchpoints
- Customisable Branding
- Customisable Dashboard
- Customisable Forms
- Customisable Invoices
- Customisable Questions
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Customization
- Daily Reports
- Dashboard
- Dashboard Creation
- Data Aggregation
- Data Aggregation and Publishing
- Data Analysis Tools
- Data Blending
- Data Capture and Transfer
- Data Catalog
- Data Classification
- Data Cleansing
- Data Connectors
- Data Dictionary Management
- Data Discovery
- Data Extraction
- Data Glossary
- Data Governance
- Data Import/Export
- Data Integration
- Data Lineage
- Data Linking
- Data Management
- Data Mapping
- Data Masking
- Data Migration
- Data Mining
- Data Modeling
- Data Profiling
- Data Quality Control
- Data Sampling
- Data Security
- Data Storage Management
- Data Synchronisation
- Data Transformation
- Data Verification
- Data Visualisation
- Data Warehousing
- Database Support
- De-Coupled Front & Back Ends
- Deadline Management
- Deal Management
- Decision Support Systems
- Deduplication
- Deletion Management
- Dependency Tracking
- Design Management
- Diagramming
- Digital Asset Management
- Discount Management
- Discussions/Forums
- Distribution Management
- Document Automation
- Document Capture
- Document Classification
- Document Database
- Document Extraction
- Document Generation
- Document Management
- Document Review
- Document Storage
- Document Templates
- Donation Management
- Donor Management
- Drag & Drop
- Drag & Drop Editor
- Drip Campaigns
- Electronic Forms
- Electronic Payments
- Electronic Signature
- Email Address Extraction
- Email Alerts
- Email Campaign Management
- Email Distribution
- Email Management
- Email Marketing
- Email Templates
- Email-to-Task Conversion
- Employee Communities
- Employee Database
- Employee Directory
- Employee Engagement Software
- Employee Management
- Employee Onboarding
- Employee Photos
- Employee Portal
- Employee Profiles
- Employee Recognition
- Employee Reward Programs
- Employee Scheduling
- Engagement Tracking
- Enterprise Risk Management
- Entity Analysis
- Environmental Compliance
- Event Calendar
- Event Logs
- Event Management
- Event Scheduling
- Event Triggered Actions
- Evidence Management
- Exceptions Management
- Exhibit/Vendor Management
- Expense Tracking
- Extended Enterprise Learning
- FDA Compliance
- Faceted Search/Filtering
- Feedback Management
- File Conversion
- File Management
- File Recovery
- File Sharing
- Filtering
- Financial Management
- For AEC Industry
- For Call Centres
- For Cloud Phone Systems
- For Developers
- For Enterprises
- For Financial Institutions
- For Healthcare
- For IT Project Management
- For Insurance Industry
- For Mac Devices
- For Marketers
- For Marketing and Advertising
- For Nonprofits
- For Religious Organizations
- For Sales Teams/Organizations
- For Salons and Spas
- For Small Businesses
- For Startups
- For Training/Education
- For Yoga/Pilates Studios
- For eCommerce
- For iPad Devices
- Forecasting
- Form Builder
- Forms Automation
- Forms Creation & Design
- Forms Management
- Franchise Intranet
- Fraud Detection
- Full Text Search
- Functions/Calculations
- Fuzzy Search
- Gamification
- Gantt/Timeline View
- Geotargeting
- Goal Management
- Goal Setting/Tracking
- Governance
- Gradebook
- Grammar Check
- Graphical Workflow Editor
- Group Management
- Group Scheduling
- Guided Selling
- HIPAA Compliant
- HR Management
- Help Desk Management
- Hierarchy Management
- High Volume Processing
- Historical Reporting
- Hourly Billing
- IP Address Extraction
- IP Rotation
- ISO Compliance
- IT Risk Management
- IVR
- Idea Management
- Image Editing
- Image Extraction
- In-App Training
- Inbound Call Centre
- Incident Management
- Indexing
- Information Governance
- Integrated Business Operations
- Intent Recognition
- Interaction Tracking
- Interactive Content
- Interactive Reports
- Internal Chat Integration
- Internal Controls Management
- Inventory Management
- Invoice Creation
- Invoice History
- Invoice Management
- Issue Management
- Issue Scheduling
- Job Board
- Job Scheduling
- KPI Monitoring
- KRI (Key Risk Indicator) Monitoring
- Kanban Board
- Key Performance Indicators
- Knowledge Base Management
- Knowledge Management
- Labor Forecasting
- Landing Pages/Web Forms
- Language Detection
- Lead Capture
- Lead Distribution
- Lead Engagement
- Lead Generation
- Lead Management
- Lead Notifications
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- Leaderboards
- Learner Portal
- Learning & Development
- Learning Management
- Learning Paths/Tracks
- Leave Tracking
- Legal Risk Management
- Lifecycle Management
- Linked Data Management
- List Management
- Live Chat
- Machine Learning
- Macros/Templated Responses
- Manual Dialer
- Map Creation
- Marketing Automation
- Marketing Calendar
- Mass Texting
- Match & Merge
- Media Library
- Meeting Management
- Member Accounts
- Member Database
- Member Directory
- Member Portal
- Membership Management
- Message Personalisation
- Messaging
- Metadata Extraction
- Metadata Management
- Microlearning
- Milestone Tracking
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Dashboards
- Mobile Interface
- Mobile Learning
- Mobile Optimization
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Currency
- Multi-Domain
- Multi-Factor Authentication
- Multi-Language
- Multi-Location
- Multi-Store Printing
- Multi-User Collaboration
- Multi-board
- Multiple Data Sources
- Multiple Projects
- Natural Language Processing
- Natural Language Search
- Negative Feedback Management
- No-Code
- OLAP
- OSHA Compliance
- Office Suite
- Offline Access
- Offline Form
- On-Demand Communications
- On-Demand Recording
- Onboarding
- Online Booking
- Online Booking Tools
- Online Calendar
- Online Forms
- Online Forums
- Online Invoicing
- Online Payments
- Online Store
- Online Store Builder
- Online Time Clock
- Online Time Tracking Software
- Online Voice Transmission
- Operational Risk Management
- Opportunity Management
- Optical Character Recognition
- Order Management
- Outbound Call Centre
- PBX
- PCI Compliance
- PIA/DPIA
- Password Management
- Patient Communications
- Pattern Detection and Recognition
- Payment Processing
- Performance Management
- Performance Metrics
- Personalisation
- Phone Key Input
- Phone Number Extraction
- Pipeline Management
- Planning Tools
- Policy Creation
- Policy Library
- Policy Management
- Policy Metadata Management
- Policy Training
- Portfolio Management
- Pre-Configured Bot
- Pre-built Templates
- Predictive Analytics
- Predictive Dialer
- Predictive Modeling
- Preview Functionality
- Price and Cost Calculations
- Pricing Extraction
- Pricing Management
- Pricing and Cost Calculations
- Prioritisation
- Private Dashboards
- Private Network
- Privileged Account Management
- Process Change Tracking
- Process Management
- Process Modeling & Designing
- Process/Workflow Automation
- Product Catalogue
- Product Configurator
- Product Lifecycle Management
- Product Roadmapping
- Productivity Analysis
- Productivity Tools
- Profitability Analysis
- Progress Reports
- Progress Tracking
- Progressive Dialer
- Project Management
- Project Planning
- Project Planning/Scheduling
- Project Scheduling
- Project Templates
- Project Time Tracking
- Project Tracking
- Project Workflow
- Proposal Generation
- Prospecting Tools
- Public Dashboards
- Publishing/Sharing
- Pulse Surveys
- Punch card
- Query Builder
- Query Suggestions
- Question Library
- Queue Management
- Quotes/Estimates
- ROI Tracking
- Real Time Editing
- Real Time Synchronisation
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Consumer-facing Chat
- Recommendations
- Recording
- Records Management
- Recruitment Management
- Recurring Tasks
- Recurring/Subscription Billing
- Referral Tracking
- Registration Management
- Relationship Mapping
- Relationship Tracking
- Reminders
- Renewal Management
- Reporting & Statistics
- Reporting/Analytics
- Reporting/Project Tracking
- Reputational Risk Management
- Resource Management
- Resource Scheduling
- Response Management
- Responsive Web Design
- Rewards Management
- Rich Text Editor
- Ring Groups
- Risk Alerts
- Risk Analysis
- Risk Assessment
- Risk Management
- Risk Reporting
- Risk Scoring
- Roadmapping
- Role-Based Permissions
- Room Booking
- Routing
- Rule Based Publishing
- Rules-Based Workflow
- SCORM Compliance
- SDKs
- SEO Management
- SIP Trunking
- SMS Messaging
- SSL Security
- Safety Management
- Sales Activity Management
- Sales Analytics
- Sales Approval
- Sales Pipeline Management
- Sales Reports
- Sarbanes-Oxley Compliance
- Scheduled/Automated Reports
- Scheduling
- Scorecards
- Screen Sharing
- Search/Filter
- Secure Data Storage
- Secure Login
- Security Auditing
- Segmentation
- Self Service Data Preparation
- Self Service Portal
- Self Service Tools
- Self-Service Access Request
- Self-Service Content Curation
- Self-paced Learning
- Semantic Search
- Sensitive Data Identification
- Sentiment Analysis
- Service Level Agreement (SLA) Management
- Shared Contacts
- Single Page View
- Single Sign On
- Skills Assessment
- Skills Tracking
- Social Learning
- Social Marketing
- Social Media Integration
- Social Promotion
- Source Tracking
- Spam Blocker
- Spam Detection
- Speech Recognition
- Speech Synthesis
- Sprint Planning
- Staff Management
- Statistical Analysis
- Status Tracking
- Strategic Planning
- Student Portal
- Sub-Task Management
- Subscriber Management
- Summarisation
- Support Ticket Management
- Support Ticket Tracking
- Supports Scrum
- Survey/Poll Management
- Surveys & Feedback
- Synchronous Learning
- Tagging
- Talent Management
- Task Board View
- Task Editing
- Task Import
- Task Management
- Task Planning
- Task Progress Tracking
- Task Scheduling
- Task Tagging
- Taxonomy Classification
- Team Assignments
- Team Calendars
- Team Management
- Template Management
- Templates
- Tests/Assessments
- Text Analysis
- Text Editing
- Text Mining
- Text to Speech
- Third Party Course Library
- Third-Party Integration
- Third-Party Integrations
- Ticket Management
- Time & Attendance
- Time & Expense Tracking
- Time Off Management
- Time Tracking
- Time Tracking by Client
- Time Tracking by Project
- Timesheet Management
- To-Do List
- Tone Selection
- Topic Clustering
- Traditional Methodologies
- Training Management
- Training Record Management
- Transcripts/Chat History
- Transfers/Routing
- Trend Analysis
- Trend/Problem Indicators
- Two-Factor Authentication
- Two-Way Audio & Video
- Unified Communications
- Unified Directory
- Usage Tracking/Analytics
- User Management
- User Onboarding
- User Profiles
- User Provisioning
- Utilisation Reporting
- Vacation/Leave Tracking
- Variable Workforce
- Vendor Management
- Version Control
- Video Conferencing
- Video Support
- Virtual Call Centre
- Virtual Extensions
- Virtual Personal Assistant (VPA)
- Visual Analytics
- Visual Workflow Management
- Visualisation
- VoIP
- VoIP Connection
- Voice Mail
- Volunteer Management
- WYSIWYG Editor
- Web Data Extraction
- Web Forms
- Web Notifications
- Web-based Deployment
- Website Analytics
- Website Integration
- Website Management
- Website Publishing Options
- Widgets
- Wiki
- Win/Loss Analysis
- Work Order Management
- Workflow Configuration
- Workflow Management
- Workforce Management
- eCommerce Management
- eLearning Companies
Integrations
- 3CX
- Adobe InDesign
- Algolia
- Apache OpenOffice
- Asana
- Asterisk
- Azure Active Directory
- Box
- Brainshark
- Braintree
- Brightcove
- ChatGPT
- Docusign
- Dropbox Business
- Dropbox Paper
- Eventbrite
- Evernote Teams
- FreshBooks
- Gmail
- Google Analytics 360
- Google Calendar
- Google Docs
- Google Drive
- Jira
- Jotform
- LibreOffice
- LinkedIn for Business
- Mailchimp
- Meta for Business
- Microsoft 365
- Microsoft Excel
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft SharePoint
- Microsoft Viva Engage
- Microsoft Word
- MindMap
- Miro
- NEXIA
- OAuth
- Okta
- OneDrive
- Operations Hub
- Oracle Beehive
- Oracle PeopleSoft
- Oracle Service
- Outlook Export
- PayPal
- PingFederate
- Pipedrive
- Plivo
- QuickBooks Online
- QuickBooks Online Advanced
- QuickFill
- SAMLink Processor
- Salesforce Sales Cloud
- SendPulse
- Slack
- Stripe
- SugarCRM
- Symantec Endpoint Security
- Tableau
- Tableau Connector for Jira
- Telerik Reporting
- Time Doctor
- Trello
- Twilio
- Twitter/X
- UniSender
- Wazzup
- WhatsApp Business API
- WordPress
- Workday HCM
- Worldpay for Enterprise
- Xero
- Zadarma
- Zapier
- Zendesk Suite
- authorize.net
- 3CX
- Adobe InDesign
- Algolia
- Apache OpenOffice
- Asana
- Asterisk
- Azure Active Directory
- Box
- Brainshark
- Braintree
- Brightcove
- ChatGPT
- Docusign
- Dropbox Business
- Dropbox Paper
- Eventbrite
- Evernote Teams
- FreshBooks
- Gmail
- Google Analytics 360
- Google Calendar
- Google Docs
- Google Drive
- Jira
- Jotform
- LibreOffice
- LinkedIn for Business
- Mailchimp
- Meta for Business
- Microsoft 365
- Microsoft Excel
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft SharePoint
- Microsoft Viva Engage
- Microsoft Word
- MindMap
- Miro
- NEXIA
- OAuth
- Okta
- OneDrive
- Operations Hub
- Oracle Beehive
- Oracle PeopleSoft
- Oracle Service
- Outlook Export
- PayPal
- PingFederate
- Pipedrive
- Plivo
- QuickBooks Online
- QuickBooks Online Advanced
- QuickFill
- SAMLink Processor
- Salesforce Sales Cloud
- SendPulse
- Slack
- Stripe
- SugarCRM
- Symantec Endpoint Security
- Tableau
- Tableau Connector for Jira
- Telerik Reporting
- Time Doctor
- Trello
- Twilio
- Twitter/X
- UniSender
- Wazzup
- WhatsApp Business API
- WordPress
- Workday HCM
- Worldpay for Enterprise
- Xero
- Zadarma
- Zapier
- Zendesk Suite
- authorize.net
