---
description: Learn what are the benefits of Bitrix24 vs Zadarma for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Bitrix24 vs Zadarma | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Construction CRM Software](/directory/759/construction-crm/software) > [Bitrix24 \<span\>vs\</span\> Zadarma](https://www.getapp.co.uk/compare/90602/114645/bitrix24/vs/zadarma)

# Compare Bitrix24 vs Zadarma

Canonical: https://www.getapp.co.uk/compare/90602/114645/bitrix24/vs/zadarma

> Detailed comparison between Bitrix24 and Zadarma. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Bitrix24 | Zadarma |
| **Overall rating** | 4.2/5 | 3.8/5 |
| **Total Reviews** | 995 | 67 |
| **Starting Price** | £69.00 | US$0.00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Webinars, Documentation, Videos | Documentation |

## Key features

### Bitrix24

- API
- Activity Tracking
- Audio/Video Conferencing
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Scripting
- Computer Telephony Integration
- Dashboard
- Email Management
- Inbound Call Centre
- Lead Capture
- Lead Management
- Lead Qualification
- Monitoring
- Multi-Channel Communication
- Social Media Integration
- Video Conferencing
- Virtual Call Centre
- Virtual Extensions

### Zadarma

- API
- Activity Tracking
- Audio/Video Conferencing
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Scripting
- Computer Telephony Integration
- Dashboard
- Email Management
- Inbound Call Centre
- Lead Capture
- Lead Management
- Lead Qualification
- Monitoring
- Multi-Channel Communication
- Social Media Integration
- Video Conferencing
- Virtual Call Centre
- Virtual Extensions

## Links

- [View Bitrix24 Profile](https://www.getapp.co.uk/software/90602/bitrix24)
- [View Zadarma Profile](https://www.getapp.co.uk/software/114645/zadarma)
- [View Original Comparison](https://www.getapp.co.uk/compare/90602/114645/bitrix24/vs/zadarma)

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