---
description: Learn what are the benefits of Bitrix24 vs HubSpot Service Hub for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Bitrix24 vs HubSpot Service Hub | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Construction CRM Software](/directory/759/construction-crm/software) > [Bitrix24 \<span\>vs\</span\> HubSpot Service Hub](https://www.getapp.co.uk/compare/90602/119575/bitrix24/vs/hubspot-service-hub)

# Compare Bitrix24 vs HubSpot Service Hub

Canonical: https://www.getapp.co.uk/compare/90602/119575/bitrix24/vs/hubspot-service-hub

> Detailed comparison between Bitrix24 and HubSpot Service Hub. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Bitrix24 | HubSpot Service Hub |
| **Overall rating** | 4.2/5 | 4.4/5 |
| **Total Reviews** | 991 | 190 |
| **Starting Price** | £69.00 | US$15.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Key features

### Bitrix24

- API
- Account Management
- Analytics
- CRM
- Chat/Messaging
- Client Management
- Customer Database
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Help Desk Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Real-Time Chat
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Transfers/Routing

### HubSpot Service Hub

- API
- Account Management
- Analytics
- CRM
- Chat/Messaging
- Client Management
- Customer Database
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Help Desk Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Real-Time Chat
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Transfers/Routing

## Links

- [View Bitrix24 Profile](https://www.getapp.co.uk/software/90602/bitrix24)
- [View HubSpot Service Hub Profile](https://www.getapp.co.uk/software/119575/hubspot-service-hub)
- [View Original Comparison](https://www.getapp.co.uk/compare/90602/119575/bitrix24/vs/hubspot-service-hub)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Bitrix24 vs HubSpot Service Hub | GetApp UK 2026","description":"Learn what are the benefits of Bitrix24 vs HubSpot Service Hub for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.","url":"https://www.getapp.co.uk/compare/90602/119575/bitrix24/vs/hubspot-service-hub","about":[{"@id":"https://www.getapp.co.uk/software/90602/bitrix24#software"},{"@id":"https://www.getapp.co.uk/software/119575/hubspot-service-hub#software"}],"breadcrumb":{"@id":"https://www.getapp.co.uk/compare/90602/119575/bitrix24/vs/hubspot-service-hub#breadcrumblist"},"@id":"https://www.getapp.co.uk/compare/90602/119575/bitrix24/vs/hubspot-service-hub#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.co.uk/#website"},"publisher":{"@id":"https://www.getapp.co.uk/#organization"},"inLanguage":"en-GB"},{"name":"Bitrix24","description":"Bitrix24 is an all-in-one business management platform that integrates customer relationship management, project and task management, collaboration tools, and automation within a unified digital workspace. The system serves as a consolidated environment for small and medium businesses and provides enterprise-grade functionality for larger organizations. It addresses the needs of sales, marketing, customer support, project delivery, and human resources operations while maintaining data consistency across functions.\n\nThe customer relationship management component delivers lead tracking, deal pipelines, contact management, sales automation with configurable rules and triggers, and analytics for sales performance. Project and task management features include visualization modes such as Kanban boards, Gantt charts, and Scrum frameworks alongside time tracking, workload balancing, and performance reporting. Collaboration capabilities cover real-time messaging, high-definition video conferencing, shared calendars, activity streams, and secure document storage with version control and collaborative editing.\n\nThe platform extends to website presence and e-commerce with a site builder that offers landing pages, web forms, custom domains, an online store, inventory management, and payment processing. Human resources functionality encompasses employee directories, absence schedules, work reports, organizational charts, and time management. An AI assistant named CoPilot provides call transcription, task summarization, content suggestions, and automated insights across modules.\n\nBitrix24 supports integrations via an application marketplace with access to over six hundred sixty third-party applications and services and offers a comprehensive API for custom development and workflow customization. Data import and export tools enable migration from other systems and synchronization with external analytics or messaging platforms. Enterprise deployments may be hosted on customer servers with two-step authentication, AES-2056, single sign-on, and compliance with GDPR, ISO 27001, and PCI DSS Level one standards.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/55374fdb-657d-427a-9fdc-ecf7fc8ab483.png","url":"https://www.getapp.co.uk/software/90602/bitrix24","@id":"https://www.getapp.co.uk/software/90602/bitrix24#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.2,"bestRating":5,"ratingCount":991},"offers":{"price":"69","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome, Android, Platform ios, Platform ipad"},{"name":"HubSpot Service Hub","description":"HubSpot Service Hub is a cloud-based customer service platform, which is designed to simplify processes for managing customer queries and improving client engagement for businesses of all sizes. It allows users to connect with customers through live chat, one-to-one customer communications, conversational bots, canned responses and more.\n\nKey features of HubSpot Service Hub include customer feedback, surveys, insights, reporting, alerts, a customer database, knowledge base, goal management, and team email aliases. Businesses can use the platform to quickly answer customer queries by sending help documentation, recording short videos and creating custom email templates based on specific queries. It comes with an unified inbox, which records all communication and provides a full history of customer service for other representatives to refer to in similar cases.\n\nWith automated customer marketing emails and a searchable knowledge base, HubSpot Service Hub enables businesses to retain customers through streamlined, self-service access to case resolutions. It facilitates integration with several third-party applications such as Salesforce, HelloSign, Slack, GoToWebinar, CallRail, Typeform, Hotjar, Klipfolio, Lucky Orange, and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/45137de7-589c-418d-9bcf-a56ccc4efda6.png","url":"https://www.getapp.co.uk/software/119575/hubspot-service-hub","@id":"https://www.getapp.co.uk/software/119575/hubspot-service-hub#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":190},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.co.uk/compare/90602/119575/bitrix24/vs/hubspot-service-hub#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Construction CRM Software","position":2,"item":"/directory/759/construction-crm/software","@type":"ListItem"},{"name":"Bitrix24 vs HubSpot Service Hub","position":3,"item":"https://www.getapp.co.uk/compare/90602/119575/bitrix24/vs/hubspot-service-hub","@type":"ListItem"}]}]}
</script>