---
description: Learn what are the benefits of Bitrix24 vs CM.com Communications Platform for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Bitrix24 vs CM.com Communications Platform | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Construction CRM Software](/directory/759/construction-crm/software) > [Bitrix24 \<span\>vs\</span\> CM.com Communications Platform](https://www.getapp.co.uk/compare/90602/142843/bitrix24/vs/cm-com)

# Compare Bitrix24 vs CM.com Communications Platform

Canonical: https://www.getapp.co.uk/compare/90602/142843/bitrix24/vs/cm-com

> Detailed comparison between Bitrix24 and CM.com Communications Platform. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Bitrix24 | CM.com Communications Platform |
| **Overall rating** | 4.2/5 | 4.9/5 |
| **Total Reviews** | 984 | 7 |
| **Starting Price** | £61.00 | £0.01 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Bitrix24

- API
- Activity Tracking
- Appointment Scheduling
- Automatic Call Distribution
- Chat/Messaging
- Computer Telephony Integration
- Contact Database
- Customer Database
- Lead Distribution
- Lead Management
- Lead Qualification
- Monitoring
- Multi-Channel Communication
- Multi-Channel Marketing
- Multi-User Collaboration
- Reminders
- Reporting/Analytics
- SMS Marketing
- Social Media Integration
- Support Ticket Management

### CM.com Communications Platform

- API
- Activity Tracking
- Appointment Scheduling
- Automatic Call Distribution
- Chat/Messaging
- Computer Telephony Integration
- Contact Database
- Customer Database
- Lead Distribution
- Lead Management
- Lead Qualification
- Monitoring
- Multi-Channel Communication
- Multi-Channel Marketing
- Multi-User Collaboration
- Reminders
- Reporting/Analytics
- SMS Marketing
- Social Media Integration
- Support Ticket Management

## Links

- [View Bitrix24 Profile](https://www.getapp.co.uk/software/90602/bitrix24)
- [View CM.com Communications Platform Profile](https://www.getapp.co.uk/software/142843/cm-com)
- [View Original Comparison](https://www.getapp.co.uk/compare/90602/142843/bitrix24/vs/cm-com)

-----

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