---
description: Learn what are the benefits of Twilio vs Natterbox for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Twilio vs Natterbox | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Call Recording Software](/directory/935/call-recording/software) > [Twilio \<span\>vs\</span\> Natterbox](https://www.getapp.co.uk/compare/90610/102375/twilio-communications-platform/vs/natterbox)

# Compare Twilio vs Natterbox

Canonical: https://www.getapp.co.uk/compare/90610/102375/twilio-communications-platform/vs/natterbox

> Detailed comparison between Twilio and Natterbox. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Twilio | Natterbox |
| **Overall rating** | 4.4/5 | 4.1/5 |
| **Total Reviews** | 506 | 22 |
| **Starting Price** | US$0.01 | US$52.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Twilio

- API
- Access Controls/Permissions
- Automatic Call Distribution
- CRM
- Call Logging
- Call Scripting
- Call Tracking
- Call Tracking Metrics
- Computer Telephony Integration
- Inbound Call Centre
- Manual Dialer
- Multi-Channel Communication
- On-Demand Recording
- Outbound Call Centre
- Performance Management
- Phone Key Input
- Queue Management
- Reporting/Analytics
- Video Conferencing
- Voicemail Transcription

### Natterbox

- API
- Access Controls/Permissions
- Automatic Call Distribution
- CRM
- Call Logging
- Call Scripting
- Call Tracking
- Call Tracking Metrics
- Computer Telephony Integration
- Inbound Call Centre
- Manual Dialer
- Multi-Channel Communication
- On-Demand Recording
- Outbound Call Centre
- Performance Management
- Phone Key Input
- Queue Management
- Reporting/Analytics
- Video Conferencing
- Voicemail Transcription

## Links

- [View Twilio Profile](https://www.getapp.co.uk/software/90610/twilio-communications-platform)
- [View Natterbox Profile](https://www.getapp.co.uk/software/102375/natterbox)
- [View Original Comparison](https://www.getapp.co.uk/compare/90610/102375/twilio-communications-platform/vs/natterbox)

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