---
description: Learn what are the benefits of Twilio vs Klaviyo for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Twilio vs Klaviyo | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Text-To-Speech Software](/directory/3820/text-to-speech/software) > [Twilio \<span\>vs\</span\> Klaviyo](https://www.getapp.co.uk/compare/90610/105931/twilio-communications-platform/vs/klaviyo)

# Compare Twilio vs Klaviyo

Canonical: https://www.getapp.co.uk/compare/90610/105931/twilio-communications-platform/vs/klaviyo

> Detailed comparison between Twilio and Klaviyo. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Twilio | Klaviyo |
| **Overall rating** | 4.4/5 | 4.6/5 |
| **Total Reviews** | 501 | 524 |
| **Starting Price** | US$0.01 | US$20.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Twilio

- 2-Way Messaging
- API
- Alerts/Notifications
- Automated Responses
- CRM
- Campaign Management
- Contact Management
- Live Chat
- Mass Texting
- Message Personalisation
- Mobile Coupons
- Multi-Channel Communication
- ROI Tracking
- Reporting & Statistics
- Reporting/Analytics
- SMS Marketing
- SMS Messaging
- Scheduled Messaging
- Shortcodes
- Third-Party Integrations

### Klaviyo

- 2-Way Messaging
- API
- Alerts/Notifications
- Automated Responses
- CRM
- Campaign Management
- Contact Management
- Live Chat
- Mass Texting
- Message Personalisation
- Mobile Coupons
- Multi-Channel Communication
- ROI Tracking
- Reporting & Statistics
- Reporting/Analytics
- SMS Marketing
- SMS Messaging
- Scheduled Messaging
- Shortcodes
- Third-Party Integrations

## Links

- [View Twilio Profile](https://www.getapp.co.uk/software/90610/twilio-communications-platform)
- [View Klaviyo Profile](https://www.getapp.co.uk/software/105931/klaviyo)
- [View Original Comparison](https://www.getapp.co.uk/compare/90610/105931/twilio-communications-platform/vs/klaviyo)

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