---
description: Learn what are the benefits of Twilio vs JustCall for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Twilio vs JustCall | GetApp UK 2026
---

Breadcrumb: [Home](/) > [SMS Marketing Software](/directory/1291/sms-marketing/software) > [Twilio \<span\>vs\</span\> JustCall](https://www.getapp.co.uk/compare/90610/2047760/twilio-communications-platform/vs/justcall)

# Compare Twilio vs JustCall

Canonical: https://www.getapp.co.uk/compare/90610/2047760/twilio-communications-platform/vs/justcall

> Detailed comparison between Twilio and JustCall. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Twilio | JustCall |
| **Overall rating** | 4.4/5 | 4.1/5 |
| **Total Reviews** | 513 | 225 |
| **Starting Price** | US$0.01 | US$29.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Twilio

- API
- Archiving & Retention
- Automatic Call Distribution
- CRM
- Call Scripting
- Call Tracking
- Call Tracking Metrics
- Chat/Messaging
- Computer Telephony Integration
- Inbound Call Centre
- Mobile Keywords
- Multi-Channel Communication
- Natural Language Processing
- On-Demand Recording
- Performance Management
- Real-Time Chat
- Recording
- SMS Marketing
- Scheduled Messaging
- Workflow Management

### JustCall

- API
- Archiving & Retention
- Automatic Call Distribution
- CRM
- Call Scripting
- Call Tracking
- Call Tracking Metrics
- Chat/Messaging
- Computer Telephony Integration
- Inbound Call Centre
- Mobile Keywords
- Multi-Channel Communication
- Natural Language Processing
- On-Demand Recording
- Performance Management
- Real-Time Chat
- Recording
- SMS Marketing
- Scheduled Messaging
- Workflow Management

## Links

- [View Twilio Profile](https://www.getapp.co.uk/software/90610/twilio-communications-platform)
- [View JustCall Profile](https://www.getapp.co.uk/software/2047760/justcall)
- [View Original Comparison](https://www.getapp.co.uk/compare/90610/2047760/twilio-communications-platform/vs/justcall)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Twilio vs JustCall | GetApp UK 2026","description":"Learn what are the benefits of Twilio vs JustCall for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.","url":"https://www.getapp.co.uk/compare/90610/2047760/twilio-communications-platform/vs/justcall","about":[{"@id":"https://www.getapp.co.uk/software/90610/twilio-communications-platform#software"},{"@id":"https://www.getapp.co.uk/software/2047760/justcall#software"}],"breadcrumb":{"@id":"https://www.getapp.co.uk/compare/90610/2047760/twilio-communications-platform/vs/justcall#breadcrumblist"},"@id":"https://www.getapp.co.uk/compare/90610/2047760/twilio-communications-platform/vs/justcall#webpage","@type":["WebPage","CollectionPage"],"publisher":{"@id":"https://www.getapp.co.uk/#organization"},"inLanguage":"en-GB","isPartOf":{"@id":"https://www.getapp.co.uk/#website"}},{"name":"Twilio","description":"Twilio offers an API for phone services enabling companies to make and receive phone calls and send and receive text messages. It allows programmers to integrate various communication methods and to use existing web development skills and codes to solve communication problems.\n\nTwilio's offers APIs for SMS, voice, email, video, and authentication, allowing developers can integrate various capabilities to create innovative solutions that connect customers on their preferred channels. The platform also features a customer data platform, serverless environment, and AI-enabled tools to help organizations unify customer data, orchestrate journeys, and automate tasks.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d64f5094-248e-4c75-a4b0-aa2a8a4faa69.png","url":"https://www.getapp.co.uk/software/90610/twilio-communications-platform","@id":"https://www.getapp.co.uk/software/90610/twilio-communications-platform#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":513,"ratingValue":4.4},"offers":{"price":"0.01","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise"},{"name":"JustCall","description":"JustCall is a cloud-based AI communication platform that unifies voice calling, SMS, MMS, WhatsApp, and email for sales teams, support teams, and contact centers of all sizes. The platform combines inbound and outbound voice with IVR, call routing, call queues, and a suite of automated dialers including power, dynamic, predictive, and 10-line parallel modes. AI agents handle inbound and outbound call volume around the clock, qualifying leads, booking meetings, answering calls, and routing inquiries without human intervention. Local, international, and toll-free numbers are available in 70+ countries, with local presence dialing to improve answer rates. Accessible via web browser, desktop apps for Windows and Mac, and mobile apps for iOS and Android, with no on-premises deployment required.\n\nThe platform is built for high-volume calling environments across industries including insurance, solar and renewables, education, real estate, financial services, healthcare, home services, SaaS, logistics, and marketing agencies. Every call is automatically scored against custom rubrics, transcribed with speaker labels, and summarized with action items, eliminating manual QA sampling. Conversation intelligence features include sentiment analysis, moment analysis, and topic trend rollups. A visual workflow builder supports multi-channel automation across voice, SMS, email, and WhatsApp. Calls, texts, notes, and CRM data sync automatically with no manual logging required, backed by 70+ native integrations including HubSpot, Salesforce, Pipedrive, Zoho, Zendesk, Freshdesk, and Monday.com.\n\nJustCall is designed for same-day deployment with no IT involvement or professional services required. Flat-rate pricing includes AI transcription and core calling minutes in base plans with no overage charges. The platform meets SOC 2 Type II, HIPAA, ISO 27001, GDPR, and PCI DSS compliance standards, making it suitable for regulated industries. A full REST API and event webhooks support custom integrations and workflow extensions. Plans start at $29 per user per month, serving over 6,000 businesses globally.","image":"https://images.g2crowd.com/display-layer-screenshots/23340/3bf2c866990d25cff492d7be7a7ba11201542d22fa57c1b9ab4f200c4c6c3f0c.png","url":"https://www.getapp.co.uk/software/2047760/justcall","@id":"https://www.getapp.co.uk/software/2047760/justcall#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":225,"ratingValue":4.1},"offers":{"price":"29","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.co.uk/compare/90610/2047760/twilio-communications-platform/vs/justcall#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"SMS Marketing Software","position":2,"item":"/directory/1291/sms-marketing/software","@type":"ListItem"},{"name":"Twilio vs JustCall","position":3,"item":"https://www.getapp.co.uk/compare/90610/2047760/twilio-communications-platform/vs/justcall","@type":"ListItem"}]}]}
</script>
