---
description: Learn what are the benefits of Lime Connect vs Intercom for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Lime Connect vs Intercom | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/1647/conversational-ai-platform/software) > [Lime Connect \<span\>vs\</span\> Intercom](https://www.getapp.co.uk/compare/90636/91379/userlike-live-chat/vs/intercom)

# Compare Lime Connect vs Intercom

Canonical: https://www.getapp.co.uk/compare/90636/91379/userlike-live-chat/vs/intercom

> Detailed comparison between Lime Connect and Intercom. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Lime Connect | Intercom |
| **Overall rating** | 4.6/5 | 4.5/5 |
| **Total Reviews** | 647 | 1133 |
| **Starting Price** | US$100.00 | US$39.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Lime Connect

- AI/Machine Learning
- API
- Activity Tracking
- CRM
- Configurable Workflow
- Customer Communication
- Customer Database
- Customer Service Analytics
- Customisable Templates
- Dashboard
- Email Management
- Lead Capture
- Live Chat
- Multi-Channel Communication
- Natural Language Processing
- Social Media Integration
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Transfers/Routing

### Intercom

- AI/Machine Learning
- API
- Activity Tracking
- CRM
- Configurable Workflow
- Customer Communication
- Customer Database
- Customer Service Analytics
- Customisable Templates
- Dashboard
- Email Management
- Lead Capture
- Live Chat
- Multi-Channel Communication
- Natural Language Processing
- Social Media Integration
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Transfers/Routing

## Links

- [View Lime Connect Profile](https://www.getapp.co.uk/software/90636/userlike-live-chat)
- [View Intercom Profile](https://www.getapp.co.uk/software/91379/intercom)
- [View Original Comparison](https://www.getapp.co.uk/compare/90636/91379/userlike-live-chat/vs/intercom)

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