---
description: Learn what are the benefits of Microsoft 365 vs Jitbit Helpdesk for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Microsoft 365 vs Jitbit Helpdesk | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Online Meeting Software](/directory/101/online-meetings/software) > [Microsoft 365 \<span\>vs\</span\> Jitbit Helpdesk](https://www.getapp.co.uk/compare/90725/100637/microsoft-office-365/vs/jitbit-help-desk)

# Compare Microsoft 365 vs Jitbit Helpdesk

Canonical: https://www.getapp.co.uk/compare/90725/100637/microsoft-office-365/vs/jitbit-help-desk

> Detailed comparison between Microsoft 365 and Jitbit Helpdesk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Microsoft 365 | Jitbit Helpdesk |
| **Overall rating** | 4.6/5 | 4.5/5 |
| **Total Reviews** | 14071 | 33 |
| **Starting Price** | US$6.00 | US$29.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | Videos | Live Online, Documentation, Videos |

## Key features

### Microsoft 365

- API
- Archiving & Retention
- Calendar/Reminder System
- Customisable Templates
- Document Editing
- Email Monitoring
- Email Templates
- Encryption
- File Conversion
- Mobile App
- Project Management
- Reminders
- Reporting/Analytics
- Scheduling
- Single Sign On
- Team Calendars
- Team Collaboration
- Video Conferencing
- Video Support
- Whiteboard

### Jitbit Helpdesk

- API
- Email Templates
- Mobile App
- Reporting/Analytics
- Single Sign On

## Links

- [View Microsoft 365 Profile](https://www.getapp.co.uk/software/90725/microsoft-office-365)
- [View Jitbit Helpdesk Profile](https://www.getapp.co.uk/software/100637/jitbit-help-desk)
- [View Original Comparison](https://www.getapp.co.uk/compare/90725/100637/microsoft-office-365/vs/jitbit-help-desk)

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