---
description: Learn what are the benefits of Confluence vs Dovetail for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Confluence vs Dovetail | GetApp UK 2026
---

Breadcrumb: [Home](/) > [IT Documentation Software](/directory/3860/it-documentation/software) > [Confluence \<span\>vs\</span\> Dovetail](https://www.getapp.co.uk/compare/90949/128343/confluence/vs/dovetail-app)

# Compare Confluence vs Dovetail

Canonical: https://www.getapp.co.uk/compare/90949/128343/confluence/vs/dovetail-app

> Detailed comparison between Confluence and Dovetail. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Confluence | Dovetail |
| **Overall rating** | 4.5/5 | 4.6/5 |
| **Total Reviews** | 3680 | 97 |
| **Starting Price** | US$5.42 | US$0.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Webinars, Documentation, Videos | Live Online, Documentation, Videos |

## Key features

### Confluence

- API
- Access Controls/Permissions
- Activity Dashboard
- Blogs
- Collaboration Tools
- Commenting/Notes
- Dashboard
- Drag & Drop
- Feedback Management
- Knowledge Management
- Monitoring
- Prioritisation
- Product Lifecycle Management
- Product Roadmapping
- Project Management
- Real-Time Updates
- Search/Filter
- Surveys & Feedback
- Tagging
- Workflow Management

### Dovetail

- API
- Access Controls/Permissions
- Activity Dashboard
- Collaboration Tools
- Commenting/Notes
- Dashboard
- Drag & Drop
- Feedback Management
- Knowledge Management
- Monitoring
- Prioritisation
- Product Lifecycle Management
- Product Roadmapping
- Project Management
- Real-Time Updates
- Search/Filter
- Surveys & Feedback
- Tagging
- Workflow Management

## Links

- [View Confluence Profile](https://www.getapp.co.uk/software/90949/confluence)
- [View Dovetail Profile](https://www.getapp.co.uk/software/128343/dovetail-app)
- [View Original Comparison](https://www.getapp.co.uk/compare/90949/128343/confluence/vs/dovetail-app)

-----

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