---
description: Learn what are the benefits of Five9 vs CallShaper for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Five9 vs CallShaper | GetApp UK 2026
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/107/voip/software) > [Five9 \<span\>vs\</span\> CallShaper](https://www.getapp.co.uk/compare/91276/138615/five9/vs/callshaper)

# Compare Five9 vs CallShaper

Canonical: https://www.getapp.co.uk/compare/91276/138615/five9/vs/callshaper

> Detailed comparison between Five9 and CallShaper. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Five9 | CallShaper |
| **Overall rating** | 4.2/5 | 4.9/5 |
| **Total Reviews** | 481 | 16 |
| **Starting Price** | US$159.00 | US$75.00 |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (On-Premise), Linux (On-Premise), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Documentation, Videos |

## Key features

### Five9

- API
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Scripting
- Call Tagging
- Call Tracking
- Computer Telephony Integration
- Dashboard
- Email Management
- FCC Compliance
- Inbound Call Centre
- Integrations Management
- Monitoring
- Multi-Channel Communication
- Progressive Dialer
- Real-Time Data
- Real-Time Reporting
- Recording

### CallShaper

- API
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Scripting
- Call Tagging
- Call Tracking
- Computer Telephony Integration
- Dashboard
- Email Management
- FCC Compliance
- Inbound Call Centre
- Integrations Management
- Monitoring
- Multi-Channel Communication
- Progressive Dialer
- Real-Time Data
- Real-Time Reporting
- Recording

## Links

- [View Five9 Profile](https://www.getapp.co.uk/software/91276/five9)
- [View CallShaper Profile](https://www.getapp.co.uk/software/138615/callshaper)
- [View Original Comparison](https://www.getapp.co.uk/compare/91276/138615/five9/vs/callshaper)

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