---
description: Learn what are the benefits of Nextiva vs Oracle B2C Service for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Nextiva vs Oracle B2C Service | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Telephony Software](/directory/294/telephony/software) > [Nextiva \<span\>vs\</span\> Oracle B2C Service](https://www.getapp.co.uk/compare/91289/101095/nextiva/vs/oracle-rightnow-contact-center-experience)

# Compare Nextiva vs Oracle B2C Service

Canonical: https://www.getapp.co.uk/compare/91289/101095/nextiva/vs/oracle-rightnow-contact-center-experience

> Detailed comparison between Nextiva and Oracle B2C Service. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Nextiva | Oracle B2C Service |
| **Overall rating** | 4.6/5 | 4.5/5 |
| **Total Reviews** | 914 | 32 |
| **Starting Price** | US$25.00 | - |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support | Email/Help Desk, 24/7 (Live rep) |
| **Training** | Videos | Live Online, Documentation |

## Key features

### Nextiva

- Access Controls/Permissions
- Auto-Dialer
- Automatic Call Distribution
- Call Centre Management
- Call Routing
- Call Tracking Metrics
- Chat/Messaging
- Computer Telephony Integration
- Customisable Templates
- Data Import/Export
- Knowledge Base Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Management
- Real-Time Chat
- Transfers/Routing
- Virtual Call Centre
- Virtual Extensions

### Oracle B2C Service

- Access Controls/Permissions
- Call Centre Management
- Call Routing
- Call Tracking
- Chat/Messaging
- Computer Telephony Integration
- Data Import/Export
- Knowledge Base Management
- Live Chat
- Multi-Channel Communication
- Real-Time Chat

## Links

- [View Nextiva Profile](https://www.getapp.co.uk/software/91289/nextiva)
- [View Oracle B2C Service Profile](https://www.getapp.co.uk/software/101095/oracle-rightnow-contact-center-experience)
- [View Original Comparison](https://www.getapp.co.uk/compare/91289/101095/nextiva/vs/oracle-rightnow-contact-center-experience)

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