---
description: Learn what are the benefits of Nextiva vs Cloudya for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Nextiva vs Cloudya | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/593/contact-center/software) > [Nextiva \<span\>vs\</span\> Cloudya](https://www.getapp.co.uk/compare/91289/108449/nextiva/vs/nfon)

# Compare Nextiva vs Cloudya

Canonical: https://www.getapp.co.uk/compare/91289/108449/nextiva/vs/nfon

> Detailed comparison between Nextiva and Cloudya. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Nextiva | Cloudya |
| **Overall rating** | 4.6/5 | 4.0/5 |
| **Total Reviews** | 914 | 19 |
| **Starting Price** | US$25.00 | - |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep) |
| **Training** | Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Nextiva

- API
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Screening
- Chat/Messaging
- Computer Telephony Integration
- Content Management
- Dashboard
- For Cloud Phone Systems
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Performance Management
- Real-Time Chat
- SSL Security
- Screen Sharing
- Transcripts/Chat History
- Video Conferencing
- Virtual Voicemail

### Cloudya

- API
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Screening
- Chat/Messaging
- Computer Telephony Integration
- Content Management
- Dashboard
- For Cloud Phone Systems
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Performance Management
- Real-Time Chat
- SSL Security
- Screen Sharing
- Transcripts/Chat History
- Video Conferencing
- Virtual Voicemail

## Links

- [View Nextiva Profile](https://www.getapp.co.uk/software/91289/nextiva)
- [View Cloudya Profile](https://www.getapp.co.uk/software/108449/nfon)
- [View Original Comparison](https://www.getapp.co.uk/compare/91289/108449/nextiva/vs/nfon)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Nextiva vs Cloudya | GetApp UK 2026","description":"Learn what are the benefits of Nextiva vs Cloudya for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.","url":"https://www.getapp.co.uk/compare/91289/108449/nextiva/vs/nfon","about":[{"@id":"https://www.getapp.co.uk/software/91289/nextiva#software"},{"@id":"https://www.getapp.co.uk/software/108449/nfon#software"}],"breadcrumb":{"@id":"https://www.getapp.co.uk/compare/91289/108449/nextiva/vs/nfon#breadcrumblist"},"@id":"https://www.getapp.co.uk/compare/91289/108449/nextiva/vs/nfon#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.getapp.co.uk/#organization"}},{"name":"Nextiva","description":"Nextiva is a unified customer experience management platform that brings together every customer conversation across the entire customer journey. The platform provides a single, AI-powered solution for voice, video, chat, social media, email, and more. Nextiva's open architecture and powerful workflow engine enable businesses to design and optimize personalized customer journeys from day one.\n\nThe platform's AI and automation capabilities deliver immediate value, with features like a generative AI knowledge base, secure payment agent assist, and automated dispositioning. Advanced analytics provide real-time customer insights and sentiment, empowering teams to make data-driven decisions. Nextiva's intelligent routing and journey orchestration capabilities also ensure seamless, context-driven customer experiences across all channels.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d3a1e827-b82d-4d6d-824a-4fde7634f547.png","url":"https://www.getapp.co.uk/software/91289/nextiva","@id":"https://www.getapp.co.uk/software/91289/nextiva#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":914},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Cloudya","description":"NFON provides business solutions for smart communication. Cloud-powered suite bringing voice and video calls, customer contact, seamless Integrations, and enablement all together. \n \nOur smart business communication platform (Cloudya) brings complete range of PBX features, computer telephony integration, and UC functionalities, such as video conferencing and screen sharing. On the top of it, Cloudya integrates with your existing CRM and Collaboration tools. \n\nWith a broad portfolio to attend the demand of different customer needs, NFON offer solutions designed to serve specific use cases and industries.\n\nCustomer Contact:\n\nOmnichannel contact center solution that enable business to deliver outstanding customer service with Contact Center Hub.\n\nMonitor and manage inbound and outbound calls with Nmonitoring Queues. Have in-depth insights into the performance of service teams and campaigns, quickly pinpoints issues, optimizes team efficiency and delivers more value to customers.\n\nStreamline all service-related communication processes by integrating with Property Management Systems with Nhospitality, without the need for additional hardware or software.\n\nRegulation proof, fail proof and future proof call recording with Neorecording , a cloud-based voice recording and analytics solution connected to Cloudya, that solves our clients' challenges with EU legislation.\n\nIntegration:\nNFON Integration with Microsoft Teams - Cloudya (telephony) within the familiar environment of Microsoft Teams*\nCRM Connects. The integration of Cloudya with 60 different CRM systems.\nNCTI - Computer Telephony Integration - Standard, Premium and Pro\n\nEnablement:\nFor businesses that are ready to take their first steps towards the cloud we offer Nconnect Voice (our SIP Trunk) and Nconnect Data (internet connection).\nNconnect voice allows a seamless transition to flexible, scalable IP communications. Offers more flexibility and security at lower costs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/57727315-b05b-46b2-bd1f-403c36c0285b.png","url":"https://www.getapp.co.uk/software/108449/nfon","@id":"https://www.getapp.co.uk/software/108449/nfon#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.0,"bestRating":5,"ratingCount":19},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.co.uk/compare/91289/108449/nextiva/vs/nfon#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Contact Centre Software","position":2,"item":"/directory/593/contact-center/software","@type":"ListItem"},{"name":"Nextiva vs Cloudya","position":3,"item":"https://www.getapp.co.uk/compare/91289/108449/nextiva/vs/nfon","@type":"ListItem"}]}]}
</script>
