---
description: Learn what are the benefits of Nextiva vs Nextiva Contact Center for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Nextiva vs Nextiva Contact Center | GetApp UK 2026
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/107/voip/software) > [Nextiva \<span\>vs\</span\> Nextiva Contact Center](https://www.getapp.co.uk/compare/91289/2049433/nextiva/vs/nextiva-call-center)

# Compare Nextiva vs Nextiva Contact Center

Canonical: https://www.getapp.co.uk/compare/91289/2049433/nextiva/vs/nextiva-call-center

> Detailed comparison between Nextiva and Nextiva Contact Center. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Nextiva | Nextiva Contact Center |
| **Overall rating** | 4.6/5 | 4.5/5 |
| **Total Reviews** | 916 | 112 |
| **Starting Price** | US$25.00 | US$30.00 |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Videos | In Person, Live Online, Documentation, Videos |

## Key features

### Nextiva

- API
- Alerts/Escalation
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Centre Management
- Call Logging
- Call Monitoring
- Call Routing
- Chat/Messaging
- Computer Telephony Integration
- Dashboard
- Monitoring
- Multi-Channel Communication
- Performance Management
- Performance Metrics
- Predictive Dialer
- Queue Management
- Reporting/Analytics
- Video Conferencing

### Nextiva Contact Center

- API
- Alerts/Escalation
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Centre Management
- Call Logging
- Call Monitoring
- Call Routing
- Chat/Messaging
- Computer Telephony Integration
- Dashboard
- Monitoring
- Multi-Channel Communication
- Performance Management
- Performance Metrics
- Predictive Dialer
- Queue Management
- Reporting/Analytics
- Video Conferencing

## Links

- [View Nextiva Profile](https://www.getapp.co.uk/software/91289/nextiva)
- [View Nextiva Contact Center Profile](https://www.getapp.co.uk/software/2049433/nextiva-call-center)
- [View Original Comparison](https://www.getapp.co.uk/compare/91289/2049433/nextiva/vs/nextiva-call-center)

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