---
description: Learn what are the benefits of Nextiva vs smrtPhone for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Nextiva vs smrtPhone | GetApp UK 2026
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/107/voip/software) > [Nextiva \<span\>vs\</span\> smrtPhone](https://www.getapp.co.uk/compare/91289/2059658/nextiva/vs/smrtphone)

# Compare Nextiva vs smrtPhone

Canonical: https://www.getapp.co.uk/compare/91289/2059658/nextiva/vs/smrtphone

> Detailed comparison between Nextiva and smrtPhone. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Nextiva | smrtPhone |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 919 | 67 |
| **Starting Price** | US$25.00 | US$75.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Nextiva

- API
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Centre Management
- Call Conferencing
- Call Logging
- Call Monitoring
- Call Routing
- Call Tracking Metrics
- Collaboration Tools
- Computer Telephony Integration
- Contact Database
- Live Chat
- Mobile Access
- Monitoring
- Performance Management
- Reporting/Analytics
- Video Conferencing
- Virtual Call Centre

### smrtPhone

- API
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Centre Management
- Call Conferencing
- Call Logging
- Call Monitoring
- Call Routing
- Call Tracking Metrics
- Collaboration Tools
- Computer Telephony Integration
- Contact Database
- Live Chat
- Mobile Access
- Monitoring
- Performance Management
- Reporting/Analytics
- Video Conferencing
- Virtual Call Centre

## Links

- [View Nextiva Profile](https://www.getapp.co.uk/software/91289/nextiva)
- [View smrtPhone Profile](https://www.getapp.co.uk/software/2059658/smrtphone)
- [View Original Comparison](https://www.getapp.co.uk/compare/91289/2059658/nextiva/vs/smrtphone)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Nextiva vs smrtPhone | GetApp UK 2026","description":"Learn what are the benefits of Nextiva vs smrtPhone for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.","url":"https://www.getapp.co.uk/compare/91289/2059658/nextiva/vs/smrtphone","about":[{"@id":"https://www.getapp.co.uk/software/91289/nextiva#software"},{"@id":"https://www.getapp.co.uk/software/2059658/smrtphone#software"}],"breadcrumb":{"@id":"https://www.getapp.co.uk/compare/91289/2059658/nextiva/vs/smrtphone#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.co.uk/compare/91289/2059658/nextiva/vs/smrtphone#webpage","isPartOf":{"@id":"https://www.getapp.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.getapp.co.uk/#organization"}},{"name":"Nextiva","description":"Nextiva is a unified customer experience management platform that brings together every customer conversation across the entire customer journey. The platform provides a single, AI-powered solution for voice, video, chat, social media, email, and more. Nextiva's open architecture and powerful workflow engine enable businesses to design and optimize personalized customer journeys from day one.\n\nThe platform's AI and automation capabilities deliver immediate value, with features like a generative AI knowledge base, secure payment agent assist, and automated dispositioning. Advanced analytics provide real-time customer insights and sentiment, empowering teams to make data-driven decisions. Nextiva's intelligent routing and journey orchestration capabilities also ensure seamless, context-driven customer experiences across all channels.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d3a1e827-b82d-4d6d-824a-4fde7634f547.png","url":"https://www.getapp.co.uk/software/91289/nextiva","@type":"SoftwareApplication","@id":"https://www.getapp.co.uk/software/91289/nextiva#software","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":919,"ratingValue":4.6},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"smrtPhone","description":"smrtPhone is an Agentic Conversation Platform. It powers people and AI to run conversations properly — together, with full context, without resets.\n\nWhen conversations break, businesses break. Missed calls go unrecovered. Follow-ups fall through. Handoffs lose context. smrtPhone exists to fix this.\n\nsmrtAgents are AI workers hired into real roles. They take calls, follow up on leads, handle after-hours coverage, and escalate to humans — with memory of every previous conversation. They work like trained team members, not disposable bots.\n\nYour CRM stops being a database and starts being shared memory. smrtPhone carries every call, text, and voicemail forward so your team and your agents always have the full picture.\n\nBuilt on eight years of real telecom infrastructure. Proven at thousands of concurrent conversations. Trusted in production, not just in demos.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a6b8ec4d-5137-4180-a698-54308a520068.png","url":"https://www.getapp.co.uk/software/2059658/smrtphone","@type":"SoftwareApplication","@id":"https://www.getapp.co.uk/software/2059658/smrtphone#software","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":67,"ratingValue":4.7},"offers":{"price":"75","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","@id":"https://www.getapp.co.uk/compare/91289/2059658/nextiva/vs/smrtphone#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"VoIP Software","position":2,"item":"/directory/107/voip/software","@type":"ListItem"},{"name":"Nextiva vs smrtPhone","position":3,"item":"https://www.getapp.co.uk/compare/91289/2059658/nextiva/vs/smrtphone","@type":"ListItem"}]}]}
</script>