---
description: Learn what are the benefits of Nextiva vs Avaya Cloud Office for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Nextiva vs Avaya Cloud Office | GetApp UK 2026
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/107/voip/software) > [Nextiva \<span\>vs\</span\> Avaya Cloud Office](https://www.getapp.co.uk/compare/91289/2062969/nextiva/vs/avaya-ip-office)

# Compare Nextiva vs Avaya Cloud Office

Canonical: https://www.getapp.co.uk/compare/91289/2062969/nextiva/vs/avaya-ip-office

> Detailed comparison between Nextiva and Avaya Cloud Office. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Nextiva | Avaya Cloud Office |
| **Overall rating** | 4.6/5 | 4.2/5 |
| **Total Reviews** | 914 | 45 |
| **Starting Price** | US$25.00 | - |
| **Free Trial** | No | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support | - |
| **Training** | Videos | - |

## Key features

### Nextiva

- API
- Auto-Dialer
- Call Centre Management
- Chat/Messaging
- Computer Telephony Integration
- Conferencing
- Contact Management
- Customer Experience Management
- Customisable Templates
- Employee Coaching Tools
- Live Chat
- Multi-Channel Communication
- Multi-User Collaboration
- Quality Management
- Reporting/Analytics
- Screen Sharing
- Transfers/Routing
- Unified Communications
- Video Conferencing
- Virtual Extensions

### Avaya Cloud Office

- API
- Call Centre Management
- Chat/Messaging
- Conferencing
- Contact Management
- Customer Experience Management
- Employee Coaching Tools
- Live Chat
- Multi-Channel Communication
- Multi-User Collaboration
- Quality Management
- Reporting/Analytics
- Screen Sharing
- Unified Communications
- Video Conferencing

## Links

- [View Nextiva Profile](https://www.getapp.co.uk/software/91289/nextiva)
- [View Avaya Cloud Office Profile](https://www.getapp.co.uk/software/2062969/avaya-ip-office)
- [View Original Comparison](https://www.getapp.co.uk/compare/91289/2062969/nextiva/vs/avaya-ip-office)

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