---
description: Learn what are the benefits of LiveAgent vs InGenius for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare LiveAgent vs InGenius | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Call Tracking Software](/directory/749/call-tracking/software) > [LiveAgent \<span\>vs\</span\> InGenius](https://www.getapp.co.uk/compare/91301/101945/liveagent/vs/ingenius)

# Compare LiveAgent vs InGenius

Canonical: https://www.getapp.co.uk/compare/91301/101945/liveagent/vs/ingenius

> Detailed comparison between LiveAgent and InGenius. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | InGenius |
| **Overall rating** | 4.7/5 | 4.9/5 |
| **Total Reviews** | 1758 | 8 |
| **Starting Price** | US$15.00 | US$32.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### LiveAgent

- API
- Activity Tracking
- Automatic Call Distribution
- CRM
- Call Tracking
- Chat/Messaging
- Computer Telephony Integration
- Customisable Templates
- Dashboard
- Engagement Tracking
- Inbound Call Centre
- Lead Capture
- Lead Management
- Live Chat
- Multi-Channel Communication
- Performance Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Support Ticket Management

### InGenius

- API
- Activity Tracking
- Automatic Call Distribution
- CRM
- Call Tracking
- Chat/Messaging
- Computer Telephony Integration
- Customisable Templates
- Dashboard
- Engagement Tracking
- Inbound Call Centre
- Lead Capture
- Lead Management
- Live Chat
- Multi-Channel Communication
- Performance Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Support Ticket Management

## Links

- [View LiveAgent Profile](https://www.getapp.co.uk/software/91301/liveagent)
- [View InGenius Profile](https://www.getapp.co.uk/software/101945/ingenius)
- [View Original Comparison](https://www.getapp.co.uk/compare/91301/101945/liveagent/vs/ingenius)

-----

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