---
description: Learn what are the benefits of LiveAgent vs Canny for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare LiveAgent vs Canny | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Unified Communications Software](/directory/599/unified-communications/software) > [LiveAgent \<span\>vs\</span\> Canny](https://www.getapp.co.uk/compare/91301/108461/liveagent/vs/canny)

# Compare LiveAgent vs Canny

Canonical: https://www.getapp.co.uk/compare/91301/108461/liveagent/vs/canny

> Detailed comparison between LiveAgent and Canny. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveAgent | Canny |
| **Overall rating** | 4.7/5 | 4.6/5 |
| **Total Reviews** | 1782 | 77 |
| **Starting Price** | US$15.00 | US$0.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Webinars, Documentation, Videos |

## Key features

### LiveAgent

- API
- Alerts/Notifications
- CRM
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Customer Segmentation
- Customisable Branding
- Discussions/Forums
- Email Monitoring
- Feedback Management
- Multi-Channel Data Collection
- Natural Language Processing
- Prioritisation
- Real-Time Data
- SSL Security
- Single Sign On
- Tagging
- Third-Party Integrations
- Widgets

### Canny

- API
- Alerts/Notifications
- CRM
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Customer Segmentation
- Customisable Branding
- Discussions/Forums
- Feedback Management
- Multi-Channel Data Collection
- Prioritisation
- Real-Time Data
- SSL Security
- Single Sign On
- Tagging
- Third-Party Integrations
- Widgets

## Links

- [View LiveAgent Profile](https://www.getapp.co.uk/software/91301/liveagent)
- [View Canny Profile](https://www.getapp.co.uk/software/108461/canny)
- [View Original Comparison](https://www.getapp.co.uk/compare/91301/108461/liveagent/vs/canny)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare LiveAgent vs Canny | GetApp UK 2026","description":"Learn what are the benefits of LiveAgent vs Canny for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.","url":"https://www.getapp.co.uk/compare/91301/108461/liveagent/vs/canny","about":[{"@id":"https://www.getapp.co.uk/software/91301/liveagent#software"},{"@id":"https://www.getapp.co.uk/software/108461/canny#software"}],"breadcrumb":{"@id":"https://www.getapp.co.uk/compare/91301/108461/liveagent/vs/canny#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.co.uk/compare/91301/108461/liveagent/vs/canny#webpage","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"inLanguage":"en-GB","isPartOf":{"@id":"https://www.getapp.co.uk/#website"}},{"name":"LiveAgent","description":"LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. Streamline all business communication channels and manage customer interactions from a single shared team inbox. It offers 200+ native integrations including all popular social media, a customizable chat widget, chat routing, chat history, canned responses, reliable ticketing, and more advanced features.\n\nStart with a 1-month free trial, no credit credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/3e5791a5-255d-4344-b4f8-05a193b39cee.jpeg","url":"https://www.getapp.co.uk/software/91301/liveagent","@type":"SoftwareApplication","@id":"https://www.getapp.co.uk/software/91301/liveagent#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":1782,"ratingValue":4.7},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Canny","description":"As your business grows, collecting and organizing feedback from your customers gets really overwhelming. You want to show them you're listening but it's impossible to stay on top of it all and your team ends up guessing project priorities.\n\nCanny is a single place for all customer feedback that saves you time managing all the feedback while keeping your customers in the loop. Let your customers post and vote on feedback from within your website or mobile app. You'll get an organized list of feedback that you can use to inform your roadmap.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/85075c3c-a34f-439a-a62e-f269e996ab4a.png","url":"https://www.getapp.co.uk/software/108461/canny","@type":"SoftwareApplication","@id":"https://www.getapp.co.uk/software/108461/canny#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":77,"ratingValue":4.6},"offers":{"price":"0","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Unified Communications Software","position":2,"item":"/directory/599/unified-communications/software","@type":"ListItem"},{"name":"LiveAgent vs Canny","position":3,"item":"https://www.getapp.co.uk/compare/91301/108461/liveagent/vs/canny","@type":"ListItem"}],"@id":"https://www.getapp.co.uk/compare/91301/108461/liveagent/vs/canny#breadcrumblist"}]}
</script>