---
description: Learn what are the benefits of LiveAgent vs Listen360 for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare LiveAgent vs Listen360 | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [LiveAgent \<span\>vs\</span\> Listen360](https://www.getapp.co.uk/compare/91301/122291/liveagent/vs/listen360)

# Compare LiveAgent vs Listen360

Canonical: https://www.getapp.co.uk/compare/91301/122291/liveagent/vs/listen360

> Detailed comparison between LiveAgent and Listen360. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | Listen360 |
| **Overall rating** | 4.7/5 | 4.8/5 |
| **Total Reviews** | 1753 | 56 |
| **Starting Price** | US$15.00 | US$99.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### LiveAgent

- AI/Machine Learning
- API
- Activity Tracking
- Customisable Branding
- Customisable Templates
- Dashboard
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reminders
- SSL Security
- Search/Filter
- Segmentation
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Website Integration

### Listen360

- AI/Machine Learning
- API
- Activity Tracking
- Customisable Branding
- Customisable Templates
- Dashboard
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reminders
- SSL Security
- Search/Filter
- Segmentation
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Website Integration

## Links

- [View LiveAgent Profile](https://www.getapp.co.uk/software/91301/liveagent)
- [View Listen360 Profile](https://www.getapp.co.uk/software/122291/listen360)
- [View Original Comparison](https://www.getapp.co.uk/compare/91301/122291/liveagent/vs/listen360)

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