---
description: Learn what are the benefits of LiveAgent vs SmartKarrot for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare LiveAgent vs SmartKarrot | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [LiveAgent \<span\>vs\</span\> SmartKarrot](https://www.getapp.co.uk/compare/91301/127087/liveagent/vs/smartkarrot)

# Compare LiveAgent vs SmartKarrot

Canonical: https://www.getapp.co.uk/compare/91301/127087/liveagent/vs/smartkarrot

> Detailed comparison between LiveAgent and SmartKarrot. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | SmartKarrot |
| **Overall rating** | 4.7/5 | 4.4/5 |
| **Total Reviews** | 1753 | 37 |
| **Starting Price** | US$15.00 | US$15,000.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### LiveAgent

- AI/Machine Learning
- API
- Account Management
- Activity Tracking
- Chat/Messaging
- Client Management
- Configurable Workflow
- Customer Database
- Customer Engagement
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Engagement Tracking
- Monitoring
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Survey/Poll Management
- Surveys & Feedback

### SmartKarrot

- AI/Machine Learning
- API
- Account Management
- Activity Tracking
- Chat/Messaging
- Client Management
- Configurable Workflow
- Customer Database
- Customer Engagement
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Engagement Tracking
- Monitoring
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Survey/Poll Management
- Surveys & Feedback

## Links

- [View LiveAgent Profile](https://www.getapp.co.uk/software/91301/liveagent)
- [View SmartKarrot Profile](https://www.getapp.co.uk/software/127087/smartkarrot)
- [View Original Comparison](https://www.getapp.co.uk/compare/91301/127087/liveagent/vs/smartkarrot)

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