---
description: Learn what are the benefits of LiveAgent vs ALVAO Service Desk for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare LiveAgent vs ALVAO Service Desk | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Unified Communications Software](/directory/599/unified-communications/software) > [LiveAgent \<span\>vs\</span\> ALVAO Service Desk](https://www.getapp.co.uk/compare/91301/2067614/liveagent/vs/alvao-service-desk)

# Compare LiveAgent vs ALVAO Service Desk

Canonical: https://www.getapp.co.uk/compare/91301/2067614/liveagent/vs/alvao-service-desk

> Detailed comparison between LiveAgent and ALVAO Service Desk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | ALVAO Service Desk |
| **Overall rating** | 4.7/5 | 4.6/5 |
| **Total Reviews** | 1781 | 29 |
| **Starting Price** | US$15.00 | US$36.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (On-Premise), Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### LiveAgent

- API
- Activity Tracking
- Analytics
- CMDB
- Chat/Messaging
- Configurable Workflow
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Help Desk Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Real-Time Reporting
- Reminders
- SSL Security
- Single Sign On
- Support Ticket Management
- Surveys & Feedback

### ALVAO Service Desk

- API
- Activity Tracking
- Analytics
- CMDB
- Chat/Messaging
- Configurable Workflow
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Help Desk Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Real-Time Reporting
- Reminders
- SSL Security
- Single Sign On
- Support Ticket Management
- Surveys & Feedback

## Links

- [View LiveAgent Profile](https://www.getapp.co.uk/software/91301/liveagent)
- [View ALVAO Service Desk Profile](https://www.getapp.co.uk/software/2067614/alvao-service-desk)
- [View Original Comparison](https://www.getapp.co.uk/compare/91301/2067614/liveagent/vs/alvao-service-desk)

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