---
description: Learn what are the benefits of LiveAgent vs Eloquant for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare LiveAgent vs Eloquant | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [LiveAgent \<span\>vs\</span\> Eloquant](https://www.getapp.co.uk/compare/91301/2067984/liveagent/vs/eloquant)

# Compare LiveAgent vs Eloquant

Canonical: https://www.getapp.co.uk/compare/91301/2067984/liveagent/vs/eloquant

> Detailed comparison between LiveAgent and Eloquant. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveAgent | Eloquant |
| **Overall rating** | 4.7/5 | 4.3/5 |
| **Total Reviews** | 1753 | 19 |
| **Starting Price** | US$15.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### LiveAgent

- AI/Machine Learning
- API
- Activity Tracking
- Automatic Call Distribution
- Call Scripting
- Call Tracking
- Computer Telephony Integration
- Configurable Workflow
- Customisable Templates
- Dashboard
- Engagement Tracking
- Live Chat
- Monitoring
- Natural Language Processing
- Performance Management
- Real-Time Data
- Recording
- Surveys & Feedback
- Transfers/Routing
- Video Conferencing

### Eloquant

- AI/Machine Learning
- API
- Activity Tracking
- Automatic Call Distribution
- Call Scripting
- Call Tracking
- Computer Telephony Integration
- Configurable Workflow
- Customisable Templates
- Dashboard
- Engagement Tracking
- Live Chat
- Monitoring
- Natural Language Processing
- Performance Management
- Real-Time Data
- Recording
- Surveys & Feedback
- Transfers/Routing
- Video Conferencing

## Links

- [View LiveAgent Profile](https://www.getapp.co.uk/software/91301/liveagent)
- [View Eloquant Profile](https://www.getapp.co.uk/software/2067984/eloquant)
- [View Original Comparison](https://www.getapp.co.uk/compare/91301/2067984/liveagent/vs/eloquant)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare LiveAgent vs Eloquant | GetApp UK 2026","description":"Learn what are the benefits of LiveAgent vs Eloquant for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.","url":"https://www.getapp.co.uk/compare/91301/2067984/liveagent/vs/eloquant","about":[{"@id":"https://www.getapp.co.uk/software/91301/liveagent#software"},{"@id":"https://www.getapp.co.uk/software/2067984/eloquant#software"}],"breadcrumb":{"@id":"https://www.getapp.co.uk/compare/91301/2067984/liveagent/vs/eloquant#breadcrumblist"},"@id":"https://www.getapp.co.uk/compare/91301/2067984/liveagent/vs/eloquant#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.getapp.co.uk/#organization"}},{"name":"LiveAgent","description":"LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. Streamline all business communication channels and manage customer interactions from a single shared team inbox. It offers 200+ native integrations including all popular social media, a customizable chat widget, chat routing, chat history, canned responses, reliable ticketing, and more advanced features.\n\nStart with a 1-month free trial, no credit credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/1602d434-8593-4950-8460-422319cee65d.png","url":"https://www.getapp.co.uk/software/91301/liveagent","@id":"https://www.getapp.co.uk/software/91301/liveagent#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1753},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Eloquant","description":"Eloquant is an all-in-one open Cloud Contact Center CX platform that helps businesses manage, orchestrate, measure, and improve their conversations with their customers.\n\nIts main features include channels such as voice, digital, and self-service conversation, qualification and orchestration, and performance and customer satisfaction surveys.\n\nEloquant Cloud CX platform is a partner committed to helping European companies to manage, orchestrate, measure, and improve their conversations with their customers' thanks to an extended Cloud Contact Center and Voice of Customer Solution.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/3ab1cdb9-609f-4843-90b2-ded56793fa64.jpeg","url":"https://www.getapp.co.uk/software/2067984/eloquant","@id":"https://www.getapp.co.uk/software/2067984/eloquant#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":19},"operatingSystem":"Cloud, Apple, Windows, Linux"},{"@id":"https://www.getapp.co.uk/compare/91301/2067984/liveagent/vs/eloquant#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/287/help-desk-ticketing/software","@type":"ListItem"},{"name":"LiveAgent vs Eloquant","position":3,"item":"https://www.getapp.co.uk/compare/91301/2067984/liveagent/vs/eloquant","@type":"ListItem"}]}]}
</script>