---
description: Learn what are the benefits of LiveAgent vs msg91 for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare LiveAgent vs msg91 | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Unified Communications Software](/directory/599/unified-communications/software) > [LiveAgent \<span\>vs\</span\> msg91](https://www.getapp.co.uk/compare/91301/2074194/liveagent/vs/msg91)

# Compare LiveAgent vs msg91

Canonical: https://www.getapp.co.uk/compare/91301/2074194/liveagent/vs/msg91

> Detailed comparison between LiveAgent and msg91. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | msg91 |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 1782 | 42 |
| **Starting Price** | US$15.00 | US$65.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### LiveAgent

- API
- Activity Tracking
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Contact Database
- Customisable Branding
- Customisable Templates
- Engagement Tracking
- Live Chat
- Multi-Channel Communication
- Queue Management
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Two-Way Audio & Video
- Unified Communications

### msg91

- API
- Activity Tracking
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Contact Database
- Customisable Branding
- Customisable Templates
- Engagement Tracking
- Live Chat
- Multi-Channel Communication
- Queue Management
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Two-Way Audio & Video
- Unified Communications

## Links

- [View LiveAgent Profile](https://www.getapp.co.uk/software/91301/liveagent)
- [View msg91 Profile](https://www.getapp.co.uk/software/2074194/msg91)
- [View Original Comparison](https://www.getapp.co.uk/compare/91301/2074194/liveagent/vs/msg91)

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