---
description: Learn what are the benefits of Freshservice vs Supremo Remote Desktop for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Freshservice vs Supremo Remote Desktop | GetApp UK 2026
---

Breadcrumb: [Home](/) > [CMDB Software](/directory/1141/cmdb/software) > [Freshservice \<span\>vs\</span\> Supremo Remote Desktop](https://www.getapp.co.uk/compare/91351/132559/freshservice/vs/supremo-remote-desktop)

# Compare Freshservice vs Supremo Remote Desktop

Canonical: https://www.getapp.co.uk/compare/91351/132559/freshservice/vs/supremo-remote-desktop

> Detailed comparison between Freshservice and Supremo Remote Desktop. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Freshservice | Supremo Remote Desktop |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 791 | 447 |
| **Starting Price** | £15.00 | US$199.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Documentation |

## Key features

### Freshservice

- Access Controls/Permissions
- Activity Dashboard
- Chat/Messaging
- Customisable Branding
- File Sharing
- Issue Management
- Live Chat
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Multiple User Accounts
- Performance Metrics
- Real-Time Chat
- Remote Access/Control
- Remote Update/Installation
- Reporting & Statistics
- Reporting/Analytics
- SSL Security
- Summary Reports
- Ticket Management

### Supremo Remote Desktop

- Access Controls/Permissions
- Activity Dashboard
- Chat/Messaging
- Customisable Branding
- File Sharing
- Issue Management
- Live Chat
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Multiple User Accounts
- Performance Metrics
- Real-Time Chat
- Remote Access/Control
- Remote Update/Installation
- Reporting & Statistics
- Reporting/Analytics
- SSL Security
- Summary Reports
- Ticket Management

## Links

- [View Freshservice Profile](https://www.getapp.co.uk/software/91351/freshservice)
- [View Supremo Remote Desktop Profile](https://www.getapp.co.uk/software/132559/supremo-remote-desktop)
- [View Original Comparison](https://www.getapp.co.uk/compare/91351/132559/freshservice/vs/supremo-remote-desktop)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Freshservice vs Supremo Remote Desktop | GetApp UK 2026","description":"Learn what are the benefits of Freshservice vs Supremo Remote Desktop for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.","url":"https://www.getapp.co.uk/compare/91351/132559/freshservice/vs/supremo-remote-desktop","about":[{"@id":"https://www.getapp.co.uk/software/91351/freshservice#software"},{"@id":"https://www.getapp.co.uk/software/132559/supremo-remote-desktop#software"}],"breadcrumb":{"@id":"https://www.getapp.co.uk/compare/91351/132559/freshservice/vs/supremo-remote-desktop#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.co.uk/compare/91351/132559/freshservice/vs/supremo-remote-desktop#webpage","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"inLanguage":"en-GB","isPartOf":{"@id":"https://www.getapp.co.uk/#website"}},{"name":"Freshservice","description":"Freshservice by Freshworks is an AI-powered, unified service operations platform built for agile enterprises that need to move fast without sacrificing control. Freshworks is named a Leader in the 2026 Gartner® Magic Quadrant™ for IT Service Management Platforms, recognition we believe reflects our strategic platform investments, product enhancements shaped by customer feedback, and strong visibility among ITSM buyers.\n\nBy bringing ITSM, ITOM, ITAM, and enterprise service management together on one platform with a shared data and context model, Freshservice reduces the fragmentation and tool sprawl that slow teams down, creating a more consistent source of truth across services, assets, and infrastructure. IT teams gain visibility into their environment through automated discovery, a robust CMDB for impact analysis and root cause resolution, and streamlined incident, problem, change, and major incident management. Beyond IT, Freshservice extends service delivery to HR, finance, and facilities, giving business teams a consistent and efficient service experience without requiring separate tools.\n\nFreshservice includes Freddy AI, a domain-specific AI layer that helps agents resolve issues faster, automates employee service requests, and gives leaders insights to make better decisions. Embedded across service workflows, Freddy AI acts as a force multiplier for teams by helping reduce repetitive work, accelerate resolution, and surface patterns and risks earlier. The result is faster, more informed service operations that help teams become more proactive while maintaining the governance and control the business requires.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/9198c5f7-1454-48b6-9b59-a7e2b05a451e.png","url":"https://www.getapp.co.uk/software/91351/freshservice","@type":"SoftwareApplication","@id":"https://www.getapp.co.uk/software/91351/freshservice#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":791,"ratingValue":4.6},"offers":{"price":"15","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Supremo Remote Desktop","description":"Supremo is a remote desktop software for Windows, macOS, iOS, Android, and Linux. Using placed servers throughout the world, it allows connection to any machine worldwide.\nThere are lots of things that help set it apart from the competitors:\nEase of use - no complex configuration or installation \nSecurity - all connections are encrypted\nFlexibility - unlimited installations on unlimited devices\nUnattended Access – install to grant access even if no one’s in front the remote machine\n\nAmong the software for remote desktop, SupRemo has several advantages. First, it is compatible with the main operating systems like Windows, macOS, Linux (using Wine), Android and iOS. This means you can access PCs from a Mac and vice versa, also using your smartphone or tablet to establish connections. \nTo start using SupRemo, you just need to download and save it in the Applications folder on your Mac. The application will then be ready to be executed. \nSupRemo provides secure and encrypted connections, File Manager and Drag&amp;Drop to manage files and folders, unlimited Online Address Book to store your contacts, Chat and also can be installed for unattended access that is a useful feature for those who need to access office machine from their home when the offices are empty.\nSupRemo is free for personal and not frequent use. For professionals and companies, it’s probably the most affordable option: licenses start from 6$/mo., can be purchased quarterly or annually and are “portable”. In other words, it will allow you to enjoy the software on an unlimited number of devices: the unique limit is the number of simultaneous connections included in the purchased plan.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/0534e45c-de27-4a61-9322-f3de4688191c.png","url":"https://www.getapp.co.uk/software/132559/supremo-remote-desktop","@type":"SoftwareApplication","@id":"https://www.getapp.co.uk/software/132559/supremo-remote-desktop#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":447,"ratingValue":4.7},"offers":{"price":"199","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","@id":"https://www.getapp.co.uk/compare/91351/132559/freshservice/vs/supremo-remote-desktop#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"CMDB Software","position":2,"item":"/directory/1141/cmdb/software","@type":"ListItem"},{"name":"Freshservice vs Supremo Remote Desktop","position":3,"item":"https://www.getapp.co.uk/compare/91351/132559/freshservice/vs/supremo-remote-desktop","@type":"ListItem"}]}]}
</script>
