---
description: Learn what are the benefits of Vivantio vs Atera for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Vivantio vs Atera | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Incident Management Software](/directory/1415/incident-management/software) > [Vivantio \<span\>vs\</span\> Atera](https://www.getapp.co.uk/compare/91516/102017/vivantio/vs/atera)

# Compare Vivantio vs Atera

Canonical: https://www.getapp.co.uk/compare/91516/102017/vivantio/vs/atera

> Detailed comparison between Vivantio and Atera. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Vivantio | Atera |
| **Overall rating** | 4.3/5 | 4.5/5 |
| **Total Reviews** | 178 | 446 |
| **Starting Price** | US$59.00 | US$129.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Vivantio

- API
- Activity Tracking
- Analytics
- Application Management
- Asset Tracking
- Customer Database
- Customisable Branding
- Customisable Templates
- Dashboard
- Document Management
- Email Management
- Help Desk Management
- IT Asset Tracking
- Live Chat
- Multi-Channel Communication
- Real-Time Data
- SSL Security
- Service History
- Support Ticket Management
- Surveys & Feedback

### Atera

- API
- Activity Tracking
- Analytics
- Application Management
- Asset Tracking
- Customer Database
- Customisable Branding
- Customisable Templates
- Dashboard
- Document Management
- Email Management
- Help Desk Management
- IT Asset Tracking
- Live Chat
- Multi-Channel Communication
- Real-Time Data
- SSL Security
- Service History
- Support Ticket Management
- Surveys & Feedback

## Links

- [View Vivantio Profile](https://www.getapp.co.uk/software/91516/vivantio)
- [View Atera Profile](https://www.getapp.co.uk/software/102017/atera)
- [View Original Comparison](https://www.getapp.co.uk/compare/91516/102017/vivantio/vs/atera)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Vivantio vs Atera | GetApp UK 2026","description":"Learn what are the benefits of Vivantio vs Atera for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.","url":"https://www.getapp.co.uk/compare/91516/102017/vivantio/vs/atera","about":[{"@id":"https://www.getapp.co.uk/software/91516/vivantio#software"},{"@id":"https://www.getapp.co.uk/software/102017/atera#software"}],"breadcrumb":{"@id":"https://www.getapp.co.uk/compare/91516/102017/vivantio/vs/atera#breadcrumblist"},"@id":"https://www.getapp.co.uk/compare/91516/102017/vivantio/vs/atera#webpage","@type":["WebPage","CollectionPage"],"publisher":{"@id":"https://www.getapp.co.uk/#organization"},"inLanguage":"en-GB","isPartOf":{"@id":"https://www.getapp.co.uk/#website"}},{"name":"Vivantio","description":"Founded in 2003, Vivantio is a leading provider of service management software for both internal- and external-facing teams.\n\nBy combining enterprise-level functionality with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, scalable, and fully configurable platform that empowers businesses to achieve service excellence. \n\nThe platform scales to meet the complex business needs of large, multi-site organizations, to optimize workflows across several departments including IT, operations, HR and B2B customer support.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/8a521d1d-88d0-40da-b8f8-b08eabb705af.jpeg","url":"https://www.getapp.co.uk/software/91516/vivantio","@id":"https://www.getapp.co.uk/software/91516/vivantio#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":178,"ratingValue":4.3},"offers":{"price":"59","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome"},{"name":"Atera","description":"Atera is an AI-enabled software that assists with IT management, remote monitoring and management (RMM), helpdesk, ticketing, and automation. Designed to streamline and scale operations, Atera enables IT teams to slash SLA times, efficiently manage and protect infrastructure, improve service quality, and drive organizational growth. With patch management, reporting and analytics, real-time diagnostics, and more, Atera supports seamless operations across the enterprise.\n\nAtera offers various capabilities including seamless onboarding so users can get started in minutes. It provides a fixed cost for unlimited devices, allowing businesses to scale their IT operations without increasing their bottom line. Atera includes proactive IT management capabilities to address potential issues before they turn into problems. It supports dozens of integrations with software such as Bitdefender, Acronis, Axcient, Ironscales, and more. Users can benefit from remote monitoring and management from anywhere, as well as professional service automation. They can start sessions directly from an alert, ticket, or device view via AnyDesk, Splashtop, TeamViewer, or ScreenConnect. It also offers powerful analytic capabilities and a dynamic mobile app.\n\nAtera offers an AI Copilot, which can troubleshoot IT issues using real-time device diagnostics and AI-recommended actions. It can summarize tickets instantly to speed up troubleshooting and generate responses while allowing users to select the tone of voice. The AI Copilot provides proven AI solutions based on device diagnostics and ticket history and can generate knowledge base articles directly from ticket resolutions. Users can easily create custom and context-specific scripts in just seconds, insert a description and receive tailored OID recommendations, and convert their words into precise terminal commands instantly. It can also communicate with users in writing or voice.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/4ce24643-6687-48ed-893d-8ee071f58492.png","url":"https://www.getapp.co.uk/software/102017/atera","@id":"https://www.getapp.co.uk/software/102017/atera#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":446,"ratingValue":4.5},"offers":{"price":"129","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.co.uk/compare/91516/102017/vivantio/vs/atera#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Incident Management Software","position":2,"item":"/directory/1415/incident-management/software","@type":"ListItem"},{"name":"Vivantio vs Atera","position":3,"item":"https://www.getapp.co.uk/compare/91516/102017/vivantio/vs/atera","@type":"ListItem"}]}]}
</script>