---
description: Learn what are the benefits of ServiceNow vs IFS Field Service Management for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare ServiceNow vs IFS Field Service Management | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Data Centre Management Software](/directory/277/data-center-management/software) > [ServiceNow \<span\>vs\</span\> IFS Field Service Management](https://www.getapp.co.uk/compare/9156/102495/servicenow/vs/ifs-field-service-management)

# Compare ServiceNow vs IFS Field Service Management

Canonical: https://www.getapp.co.uk/compare/9156/102495/servicenow/vs/ifs-field-service-management

> Detailed comparison between ServiceNow and IFS Field Service Management. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ServiceNow | IFS Field Service Management |
| **Overall rating** | 4.5/5 | 4.5/5 |
| **Total Reviews** | 350 | 23 |
| **Starting Price** | US$100.00 | US$65.00 |
| **Free Trial** | Yes | - |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Key features

### ServiceNow

- Alerts/Notifications
- Asset Tracking
- Availability Management
- CRM
- Client Portal
- Contract/License Management
- Drag & Drop
- Inventory Management
- Monitoring
- Project Management
- Real-Time Data
- Reporting/Analytics
- Search/Filter
- Self Service Portal
- Support Ticket Management

### IFS Field Service Management

- Accounting
- Alerts/Notifications
- Availability Management
- CRM
- Client Portal
- Contract/License Management
- Customisable Templates
- Drag & Drop
- Inventory Management
- Project Management
- Reminders
- Reporting/Analytics
- Scheduling
- Search/Filter
- Self Service Portal
- Service History

## Links

- [View ServiceNow Profile](https://www.getapp.co.uk/software/9156/servicenow)
- [View IFS Field Service Management Profile](https://www.getapp.co.uk/software/102495/ifs-field-service-management)
- [View Original Comparison](https://www.getapp.co.uk/compare/9156/102495/servicenow/vs/ifs-field-service-management)

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