---
description: Learn what are the benefits of ServiceNow vs PDQ Deploy & Inventory for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare ServiceNow vs PDQ Deploy & Inventory | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Data Centre Management Software](/directory/277/data-center-management/software) > [ServiceNow \<span\>vs\</span\> PDQ Deploy & Inventory](https://www.getapp.co.uk/compare/9156/2045563/servicenow/vs/pdq-deploy)

# Compare ServiceNow vs PDQ Deploy & Inventory

Canonical: https://www.getapp.co.uk/compare/9156/2045563/servicenow/vs/pdq-deploy

> Detailed comparison between ServiceNow and PDQ Deploy & Inventory. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ServiceNow | PDQ Deploy & Inventory |
| **Overall rating** | 4.5/5 | 4.8/5 |
| **Total Reviews** | 348 | 341 |
| **Starting Price** | US$100.00 | US$1,950.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Webinars, Documentation, Videos |

## Key features

### ServiceNow

- API
- Alerts/Notifications
- Approval Process Control
- Asset Tracking
- Compliance Management
- Configurable Workflow
- Dashboard
- Data Import/Export
- IT Reporting
- Inventory Management
- Monitoring
- Prioritisation
- Project Management
- Real-Time Data
- Remote Access/Control
- Reporting/Analytics
- Status Tracking
- Support Ticket Management

### PDQ Deploy & Inventory

- API
- Alerts/Notifications
- Approval Process Control
- Asset Tracking
- Compliance Management
- Dashboard
- Data Import/Export
- Encryption
- IT Reporting
- Inventory Management
- Monitoring
- Prioritisation
- Remote Access/Control
- Reporting/Analytics
- Scheduling
- Status Tracking

## Links

- [View ServiceNow Profile](https://www.getapp.co.uk/software/9156/servicenow)
- [View PDQ Deploy & Inventory Profile](https://www.getapp.co.uk/software/2045563/pdq-deploy)
- [View Original Comparison](https://www.getapp.co.uk/compare/9156/2045563/servicenow/vs/pdq-deploy)

-----

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