---
description: Learn what are the benefits of ServiceNow vs OXARI CMDB for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare ServiceNow vs OXARI CMDB | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Configuration Tools Software](/directory/2067/configuration-tools/software) > [ServiceNow \<span\>vs\</span\> OXARI CMDB](https://www.getapp.co.uk/compare/9156/2082929/servicenow/vs/oxari-cmdb)

# Compare ServiceNow vs OXARI CMDB

Canonical: https://www.getapp.co.uk/compare/9156/2082929/servicenow/vs/oxari-cmdb

> Detailed comparison between ServiceNow and OXARI CMDB. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | ServiceNow | OXARI CMDB |
| **Overall rating** | 4.5/5 | 5.0/5 |
| **Total Reviews** | 348 | 1 |
| **Starting Price** | US$100.00 | €100.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Key features

### ServiceNow

- Asset Lifecycle Management
- Asset Tracking
- Change Management
- Client Portal
- Configuration Management
- Contract/License Management
- IT Asset Management
- IT Asset Tracking
- Impact Management
- Incident Management
- Knowledge Base Management
- License Management
- Monitoring
- Problem Management
- Reporting & Statistics
- Request Assignment
- Self Service Portal
- Support Ticket Management
- Support Ticket Tracking
- Workflow Management

### OXARI CMDB

- Asset Lifecycle Management
- Change Management
- Client Portal
- Configuration Management
- Contract/License Management
- IT Asset Management
- IT Asset Tracking
- Impact Management
- Incident Management
- Knowledge Base Management
- License Management
- Problem Management
- Reporting & Statistics
- Request Assignment
- Self Service Portal
- Support Ticket Management
- Support Ticket Tracking
- Workflow Management

## Links

- [View ServiceNow Profile](https://www.getapp.co.uk/software/9156/servicenow)
- [View OXARI CMDB Profile](https://www.getapp.co.uk/software/2082929/oxari-cmdb)
- [View Original Comparison](https://www.getapp.co.uk/compare/9156/2082929/servicenow/vs/oxari-cmdb)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare ServiceNow vs OXARI CMDB | GetApp UK 2026","description":"Learn what are the benefits of ServiceNow vs OXARI CMDB for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.","url":"https://www.getapp.co.uk/compare/9156/2082929/servicenow/vs/oxari-cmdb","about":[{"@id":"https://www.getapp.co.uk/software/9156/servicenow#software"},{"@id":"https://www.getapp.co.uk/software/2082929/oxari-cmdb#software"}],"breadcrumb":{"@id":"https://www.getapp.co.uk/compare/9156/2082929/servicenow/vs/oxari-cmdb#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.co.uk/compare/9156/2082929/servicenow/vs/oxari-cmdb#webpage","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"inLanguage":"en-GB","isPartOf":{"@id":"https://www.getapp.co.uk/#website"}},{"name":"ServiceNow","description":"ServiceNow is a platform-as-a-service provider of IT service applications. The company provide a range of pre-built ITSM products to  automate and manage numerous IT enterprise services. Using the single software you can automate process and create custom applications to meet all your IT service needs. ServiceNow can be used for cloud and virtualization lifecycle management, change orchestration, infrastructure discovery and IT governance, among others. You can also use the software to report on all applications, as well as to generate reports on KPIs and benchmarking and create executive dashboards. \n\nServiceNow offers a wide selection of integrated IT service management tools and applications, each with multiple feature-sets and capabilities. ServiceNow offers a service automation platform to tailor existing applications, share information among applications or build custom applications. There is also a ServiceWatch product that helps to discover and map relationships between IT components and incidents, with dashboards giving real-time insight into the health of the business services. ServiceNow Discovery can be used to identify IP-enabled configuration items (CIs), map their interdependencies and export the data to the ServiceNow Configuration Management Database.\n\nServiceNow Express is the ITSM product for companies of all sizes and includes a range of features. The solution delivers end-to-end incident management with visual taskboards and tickets, priority setting, and asset and configuration monitoring. You can also generate reports on all business KPIs and metrics through dashboards, graphs and charts. \n\nServiceNow IT Service Automation Applications include asset management, change and release management, configuration management, incident, IT cost, and problem management, and a service catalog. ServiceNow Service Catalog helps to improve the customer experience by providing a customer-facing storefront for users to access self-help, submit IT requests, log issues and track progress.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/00c1fc51-b68d-4dd8-9aae-d658c06f6e39.avif","url":"https://www.getapp.co.uk/software/9156/servicenow","@type":"SoftwareApplication","@id":"https://www.getapp.co.uk/software/9156/servicenow#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":348,"ratingValue":4.5},"offers":{"price":"100","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"OXARI CMDB","description":"OXARI CMDB serves as a central repository for IT infrastructure information, functioning as a comprehensive configuration management database that aligns with ITIL standards. The system maintains detailed records of configuration items (CIs), including hardware resources, software applications, and services, while documenting the relationships between these elements. IT departments utilize this solution to effectively track assets, manage services, and control changes within their infrastructure. The platform provides a single reference point for all IT assets, enabling organizations to make informed operational decisions quickly and efficiently while supporting critical ITSM processes.\n\nThe software offers extensive customization capabilities, allowing users to create custom CI types with specific attributes and establish hierarchical relationships through sub and master CI types with attribute inheritance. Organizations can define custom relationship types between different CI elements and add specialized attributes to these relationships. OXARI CMDB presents infrastructure relationships in both flat and graphical structures, providing aggregate views that enhance understanding of complex IT environments. The system supports sophisticated modeling of services, equipment, and organizational structures, enabling impact analysis to assess how changes to one configuration element might affect others. Automated discovery functionality detects and imports configuration elements from various sources including ITM agents, directory services, network scanners, and external files, ensuring the database remains current with minimal manual intervention.\n\nOXARI CMDB integrates seamlessly with other modules in the OXARI ecosystem, particularly with the ServiceDesk module, creating a unified approach to IT service management. This integration supports incident management, problem resolution, and change management processes by providing service desk personnel with accurate information about the IT infrastructure. The system enables organizations to analyze the impact of incidents on critical services, track and control infrastructure changes, and maintain a central database of hardware resources. Through its comprehensive configuration management capabilities, OXARI CMDB helps organizations efficiently manage IT assets and services while supporting strategic decision-making regarding resource allocation and infrastructure development.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/34298a76-651e-41f8-ac26-cce8041d6ab3.png","url":"https://www.getapp.co.uk/software/2082929/oxari-cmdb","@type":"SoftwareApplication","@id":"https://www.getapp.co.uk/software/2082929/oxari-cmdb#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":1,"ratingValue":5.0},"offers":{"price":"100","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Windows on premise, Linux on premise"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Configuration Tools Software","position":2,"item":"/directory/2067/configuration-tools/software","@type":"ListItem"},{"name":"ServiceNow vs OXARI CMDB","position":3,"item":"https://www.getapp.co.uk/compare/9156/2082929/servicenow/vs/oxari-cmdb","@type":"ListItem"}],"@id":"https://www.getapp.co.uk/compare/9156/2082929/servicenow/vs/oxari-cmdb#breadcrumblist"}]}
</script>
