---
description: Learn what are the benefits of Slack vs Zenvia Customer Cloud for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Slack vs Zenvia Customer Cloud | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [Slack \<span\>vs\</span\> Zenvia Customer Cloud](https://www.getapp.co.uk/compare/91563/2055061/slack/vs/sirena)

# Compare Slack vs Zenvia Customer Cloud

Canonical: https://www.getapp.co.uk/compare/91563/2055061/slack/vs/sirena

> Detailed comparison between Slack and Zenvia Customer Cloud. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Slack | Zenvia Customer Cloud |
| **Overall rating** | 4.7/5 | 4.1/5 |
| **Total Reviews** | 24110 | 359 |
| **Starting Price** | US$8.75 | US$0.00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | FAQs/Forum, Knowledge Base, Chat |
| **Training** | In Person, Live Online, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Slack

- AI/Machine Learning
- API
- CRM
- Chat/Messaging
- Communication Management
- Customisable Templates
- File Sharing
- For Sales Teams/Organizations
- Group Messaging
- Live Chat
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Natural Language Processing
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Search/Filter
- Single Sign On
- Tagging
- Transcripts/Chat History

### Zenvia Customer Cloud

- AI/Machine Learning
- API
- CRM
- Chat/Messaging
- Communication Management
- Customisable Templates
- File Sharing
- For Sales Teams/Organizations
- Group Messaging
- Live Chat
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Natural Language Processing
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Search/Filter
- Single Sign On
- Tagging
- Transcripts/Chat History

## Links

- [View Slack Profile](https://www.getapp.co.uk/software/91563/slack)
- [View Zenvia Customer Cloud Profile](https://www.getapp.co.uk/software/2055061/sirena)
- [View Original Comparison](https://www.getapp.co.uk/compare/91563/2055061/slack/vs/sirena)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Slack vs Zenvia Customer Cloud | GetApp UK 2026","description":"Learn what are the benefits of Slack vs Zenvia Customer Cloud for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.","url":"https://www.getapp.co.uk/compare/91563/2055061/slack/vs/sirena","about":[{"@id":"https://www.getapp.co.uk/software/91563/slack#software"},{"@id":"https://www.getapp.co.uk/software/2055061/sirena#software"}],"breadcrumb":{"@id":"https://www.getapp.co.uk/compare/91563/2055061/slack/vs/sirena#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.co.uk/compare/91563/2055061/slack/vs/sirena#webpage","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"inLanguage":"en-GB","isPartOf":{"@id":"https://www.getapp.co.uk/#website"}},{"name":"Slack","description":"Slack is a workplace communication tool that connects users with the people and tools they work with everyday, no matter where they are or what they do. Teams in Slack work together in channels that can be organized by project, department, office location, or anything else, really. This makes it easy for users to follow the topics that are important to them. Public channels are open to anyone on the team so marketing can see what designers are working on, sales can see what’s on the product team’s roadmap, and new hires can easily get up to speed instead of starting with an empty email inbox. \n\nSlack connects to the tools and services that businesses already use and centralizes the notifications, files, and data from hundreds of different applications. This means no more searching through emails for that one follow-up, constantly switching between different tabs and dashboards, or juggling dozens of tools - each with their own login. Slack helps teams work smarter by providing all of the information and context needed to make effective decisions quickly. \n\nEverything shared in Slack is automatically indexed and archived so that companies can create a comprehensive knowledge base with zero effort, simply by working in Slack. And, Slack’s search makes it easy find the information users need, whenever they need it.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/6e4849f1-8a0f-4dcb-9db2-e2cb8eaf92c1.png","url":"https://www.getapp.co.uk/software/91563/slack","@type":"SoftwareApplication","@id":"https://www.getapp.co.uk/software/91563/slack#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":24110,"ratingValue":4.7},"offers":{"price":"8.75","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Zenvia Customer Cloud","description":"Zenvia Customer Cloud is the complete AI solution for companies looking to sell more and provide better customer service. \n\nWith WhatsApp, SMS, email, and other integrated channels, you can centralize communication and ensure a seamless customer journey. Our automated chatbots and full AI capabilities optimize service, generate qualified leads, and boost the productivity of sales and support teams. \n\nThe solution also features powerful integrations that connect systems and data, simplifying operations and eliminating the need for multiple vendors. From the first contact to post-sale, you accelerate processes, reduce costs, and improve results. \n\nAdditionally, smart dashboards and centralized analytics provide strategic insights for quick decision-making, helping your company grow and delight customers at every interaction.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/55f0a0ec-6925-4107-839b-9250ba99627e.png","url":"https://www.getapp.co.uk/software/2055061/sirena","@type":"SoftwareApplication","@id":"https://www.getapp.co.uk/software/2055061/sirena#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":359,"ratingValue":4.1},"offers":{"price":"0","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Live Chat Software","position":2,"item":"/directory/561/live-chat/software","@type":"ListItem"},{"name":"Slack vs Zenvia Customer Cloud","position":3,"item":"https://www.getapp.co.uk/compare/91563/2055061/slack/vs/sirena","@type":"ListItem"}],"@id":"https://www.getapp.co.uk/compare/91563/2055061/slack/vs/sirena#breadcrumblist"}]}
</script>