---
description: Learn what are the benefits of PagerDuty vs xMatters for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare PagerDuty vs xMatters | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Website Monitoring Software](/directory/113/website-monitoring/software) > [PagerDuty \<span\>vs\</span\> xMatters](https://www.getapp.co.uk/compare/91574/105573/pagerduty/vs/xmatters)

# Compare PagerDuty vs xMatters

Canonical: https://www.getapp.co.uk/compare/91574/105573/pagerduty/vs/xmatters

> Detailed comparison between PagerDuty and xMatters. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | PagerDuty | xMatters |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 219 | 141 |
| **Starting Price** | US$10.00 | US$9.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### PagerDuty

- API
- Access Controls/Permissions
- Alerts/Escalation
- Alerts/Notifications
- Dashboard
- Email Alerts
- Event Logs
- Incident Management
- Incident Reporting
- Maintenance Scheduling
- Mobile Alerts
- Monitoring
- Prioritisation
- Real-Time Reporting
- Reminders
- Reporting & Statistics
- Single Sign On
- Task Management
- Third-Party Integrations
- Workflow Management

### xMatters

- API
- Access Controls/Permissions
- Alerts/Escalation
- Alerts/Notifications
- Dashboard
- Email Alerts
- Event Logs
- Incident Management
- Incident Reporting
- Maintenance Scheduling
- Mobile Alerts
- Monitoring
- Prioritisation
- Real-Time Reporting
- Reminders
- Reporting & Statistics
- Single Sign On
- Task Management
- Third-Party Integrations
- Workflow Management

## Links

- [View PagerDuty Profile](https://www.getapp.co.uk/software/91574/pagerduty)
- [View xMatters Profile](https://www.getapp.co.uk/software/105573/xmatters)
- [View Original Comparison](https://www.getapp.co.uk/compare/91574/105573/pagerduty/vs/xmatters)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare PagerDuty vs xMatters | GetApp UK 2026","description":"Learn what are the benefits of PagerDuty vs xMatters for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.","url":"https://www.getapp.co.uk/compare/91574/105573/pagerduty/vs/xmatters","about":[{"@id":"https://www.getapp.co.uk/software/91574/pagerduty#software"},{"@id":"https://www.getapp.co.uk/software/105573/xmatters#software"}],"breadcrumb":{"@id":"https://www.getapp.co.uk/compare/91574/105573/pagerduty/vs/xmatters#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.co.uk/compare/91574/105573/pagerduty/vs/xmatters#webpage","isPartOf":{"@id":"https://www.getapp.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.getapp.co.uk/#organization"}},{"name":"PagerDuty","description":"PagerDuty is a cloud software that connects people, systems and data into a single view - creating visibility and actionable intelligence across their operations. PagerDuty's SaaS alerting and incident tracking system helps IT operations and DevOps engineers resolve critical errors in their IT systems as quickly as possible. \n\nPagerDuty integrates with all IT infrastructure monitoring tools such as Splunk, New Relic, Nagios, Zenoss and others, and handles the people part of the equation: alerting (via phone, SMS, email), on-call scheduling for teams, and automatic escalation of critical issues. Trusted by Fortune 500 companies and startups alike, PagerDuty customers include Microsoft, National Instruments, Electronic Arts, Adobe, Rackspace, Etsy, Square and Github.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/868dc1c6-2979-4208-b62e-e4ba01a09bc2.png","url":"https://www.getapp.co.uk/software/91574/pagerduty","@type":"SoftwareApplication","@id":"https://www.getapp.co.uk/software/91574/pagerduty#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":219},"offers":{"price":"10","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"xMatters","description":"xMatters is an actionable IT alerting platform that relays data between systems while engaging the right people to resolve incidents faster. xMatters automates and brings structure to communication so you can proactively prevent outages, resolve incidents, and keep the right people informed. xMatters brings your toolchain together to empower IT and Development enabling the connectivity among your solutions as well as the handoffs in your process.\n\nWith xMatters cloud-based intelligent communications platform, users can perform tasks or resolve incidents effectively by automatically connecting and notifying the most relevant individuals in an enterprise. Resolution teams and individuals are targeted using information based on on-call schedules, skill sets and escalations. The on-call schedule information registers substitutions and holidays, ensuring that only present as well as relevant employees are contacted. Users can create and automate critical incident processes, send and automate escalations and set up automatic trigger notifications using the monitoring and service management systems of the user’s enterprise.\n\nThe technology and features incorporated in xMatters offer users an automated and flexible IT communications solution. Since xMatters is fully functional on mobile and tablet devices as well as desktop, users can receive updates and notifications whilst on the move. By targeting relevant teams of people, xMatters aims to resolve incidents faster. In order to improve the overall efficiency of business processes and incident resolve, stakeholders as well as IT teams are automatically informed and updated on any incidents. xMatters is designed for enterprises to manage essential business processes and issues quickly and efficiently, using targeted and automatic communication. While used by lots of large enterprises, xMatters is suitable and scalable for use by IT teams of any size.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/31eb1b64-016e-4163-81f9-4369b6c5477c.png","url":"https://www.getapp.co.uk/software/105573/xmatters","@type":"SoftwareApplication","@id":"https://www.getapp.co.uk/software/105573/xmatters#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":141},"offers":{"price":"9","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Website Monitoring Software","position":2,"item":"/directory/113/website-monitoring/software","@type":"ListItem"},{"name":"PagerDuty vs xMatters","position":3,"item":"https://www.getapp.co.uk/compare/91574/105573/pagerduty/vs/xmatters","@type":"ListItem"}],"@id":"https://www.getapp.co.uk/compare/91574/105573/pagerduty/vs/xmatters#breadcrumblist"}]}
</script>
