---
description: Learn what are the benefits of Gmail vs Customerly for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Gmail vs Customerly | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Email Marketing Software](/directory/307/email-marketing/software) > [Gmail \<span\>vs\</span\> Customerly](https://www.getapp.co.uk/compare/91602/113889/gmail/vs/customerly)

# Compare Gmail vs Customerly

Canonical: https://www.getapp.co.uk/compare/91602/113889/gmail/vs/customerly

> Detailed comparison between Gmail and Customerly. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Gmail | Customerly |
| **Overall rating** | 4.8/5 | 4.5/5 |
| **Total Reviews** | 13404 | 70 |
| **Starting Price** | US$0.00 | US$29.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep) |
| **Training** | Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Gmail

- API
- Alerts/Notifications
- Autoresponders
- Collaboration Tools
- Contact Management
- Email Campaign Management
- Email Marketing
- Email Monitoring
- Email Tracking
- Inbox Management
- List Management
- Mobile Optimization
- Personalisation
- Reporting/Analytics
- Search/Filter
- Subscriber Management
- Tagging
- Third-Party Integrations

### Customerly

- API
- Alerts/Notifications
- Autoresponders
- Collaboration Tools
- Contact Management
- Email Campaign Management
- Email Marketing
- Email Tracking
- Inbox Management
- Lead Management
- List Management
- Mobile Optimization
- Personalisation
- Reporting/Analytics
- Search/Filter
- Subscriber Management
- Tagging
- Third-Party Integrations
- Website Visitor Tracking

## Links

- [View Gmail Profile](https://www.getapp.co.uk/software/91602/gmail)
- [View Customerly Profile](https://www.getapp.co.uk/software/113889/customerly)
- [View Original Comparison](https://www.getapp.co.uk/compare/91602/113889/gmail/vs/customerly)

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