---
description: Learn what are the benefits of Salesforce Service Cloud vs Microsoft Planner for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Salesforce Service Cloud vs Microsoft Planner | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Insurance CRM Software](/directory/3083/insurance-crm/software) > [Salesforce Service Cloud \<span\>vs\</span\> Microsoft Planner](https://www.getapp.co.uk/compare/91754/104061/salesforce-1-service-cloud/vs/microsoft-planner)

# Compare Salesforce Service Cloud vs Microsoft Planner

Canonical: https://www.getapp.co.uk/compare/91754/104061/salesforce-1-service-cloud/vs/microsoft-planner

> Detailed comparison between Salesforce Service Cloud and Microsoft Planner. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Salesforce Service Cloud | Microsoft Planner |
| **Overall rating** | 4.5/5 | 4.3/5 |
| **Total Reviews** | 824 | 293 |
| **Starting Price** | £20.00 | US$10.00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum |
| **Training** | Live Online, Webinars, Documentation, Videos | - |

## Key features

### Salesforce Service Cloud

- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Assignment Management
- Collaboration Tools
- Commenting/Notes
- Configurable Workflow
- Customisable Templates
- Dashboard
- Document Storage
- Drag & Drop
- Email Management
- File Management
- Prioritisation
- Project Management
- Real-Time Updates
- Status Tracking
- Tagging
- Task Management

### Microsoft Planner

- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Assignment Management
- Collaboration Tools
- Commenting/Notes
- Configurable Workflow
- Customisable Templates
- Dashboard
- Document Storage
- Drag & Drop
- Email Management
- File Management
- Prioritisation
- Project Management
- Real-Time Updates
- Status Tracking
- Tagging
- Task Management

## Links

- [View Salesforce Service Cloud Profile](https://www.getapp.co.uk/software/91754/salesforce-1-service-cloud)
- [View Microsoft Planner Profile](https://www.getapp.co.uk/software/104061/microsoft-planner)
- [View Original Comparison](https://www.getapp.co.uk/compare/91754/104061/salesforce-1-service-cloud/vs/microsoft-planner)

-----

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