---
description: Learn what are the benefits of Salesforce Service Cloud vs Salesforce Starter for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Salesforce Service Cloud vs Salesforce Starter | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [Salesforce Service Cloud \<span\>vs\</span\> Salesforce Starter](https://www.getapp.co.uk/compare/91754/112791/salesforce-1-service-cloud/vs/salesforce-essentials)

# Compare Salesforce Service Cloud vs Salesforce Starter

Canonical: https://www.getapp.co.uk/compare/91754/112791/salesforce-1-service-cloud/vs/salesforce-essentials

> Detailed comparison between Salesforce Service Cloud and Salesforce Starter. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Salesforce Service Cloud | Salesforce Starter |
| **Overall rating** | 4.5/5 | 4.4/5 |
| **Total Reviews** | 824 | 224 |
| **Starting Price** | £20.00 | US$25.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Salesforce Service Cloud

- Activity Tracking
- CRM
- Chat/Messaging
- Customer Database
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Lead Management
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reminders
- Sales Pipeline Management
- Social Media Integration
- Support Ticket Management
- Survey/Poll Management

### Salesforce Starter

- Activity Tracking
- CRM
- Chat/Messaging
- Customer Database
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Lead Management
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reminders
- Sales Pipeline Management
- Social Media Integration
- Support Ticket Management
- Survey/Poll Management

## Links

- [View Salesforce Service Cloud Profile](https://www.getapp.co.uk/software/91754/salesforce-1-service-cloud)
- [View Salesforce Starter Profile](https://www.getapp.co.uk/software/112791/salesforce-essentials)
- [View Original Comparison](https://www.getapp.co.uk/compare/91754/112791/salesforce-1-service-cloud/vs/salesforce-essentials)

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