---
description: Learn what are the benefits of Zendesk Suite vs Exelysis Contact Center for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Zendesk Suite vs Exelysis Contact Center | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Service Desk Software](/directory/1249/service-desk/software) > [Zendesk Suite \<span\>vs\</span\> Exelysis Contact Center](https://www.getapp.co.uk/compare/9448/2059962/zendesk/vs/exelysis-contact-center)

# Compare Zendesk Suite vs Exelysis Contact Center

Canonical: https://www.getapp.co.uk/compare/9448/2059962/zendesk/vs/exelysis-contact-center

> Detailed comparison between Zendesk Suite and Exelysis Contact Center. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zendesk Suite | Exelysis Contact Center |
| **Overall rating** | 4.4/5 | 4.8/5 |
| **Total Reviews** | 4079 | 26 |
| **Starting Price** | £45.00 | €50.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Key features

### Zendesk Suite

- API
- Activity Tracking
- Archiving & Retention
- Automatic Call Distribution
- CRM
- Call Logging
- Call Routing
- Computer Telephony Integration
- Inbound Call Centre
- Manual Dialer
- On-Demand Recording
- Outbound Call Centre
- Progressive Dialer
- Queue Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Recording
- Reporting & Statistics
- Reporting/Analytics

### Exelysis Contact Center

- API
- Activity Tracking
- Archiving & Retention
- Automatic Call Distribution
- CRM
- Call Logging
- Call Routing
- Computer Telephony Integration
- Inbound Call Centre
- Manual Dialer
- On-Demand Recording
- Outbound Call Centre
- Progressive Dialer
- Queue Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Recording
- Reporting & Statistics
- Reporting/Analytics

## Links

- [View Zendesk Suite Profile](https://www.getapp.co.uk/software/9448/zendesk)
- [View Exelysis Contact Center Profile](https://www.getapp.co.uk/software/2059962/exelysis-contact-center)
- [View Original Comparison](https://www.getapp.co.uk/compare/9448/2059962/zendesk/vs/exelysis-contact-center)

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