---
description: Learn what are the benefits of Alchemer vs SmartSurvey for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Alchemer vs SmartSurvey | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Product Management Software](/directory/991/product-management/software) > [Alchemer \<span\>vs\</span\> SmartSurvey](https://www.getapp.co.uk/compare/9664/106531/alchemer/vs/smartsurvey)

# Compare Alchemer vs SmartSurvey

Canonical: https://www.getapp.co.uk/compare/9664/106531/alchemer/vs/smartsurvey

> Detailed comparison between Alchemer and SmartSurvey. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Alchemer | SmartSurvey |
| **Overall rating** | 4.5/5 | 4.6/5 |
| **Total Reviews** | 319 | 114 |
| **Starting Price** | US$55.00 | £0.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Key features

### Alchemer

- API
- CRM
- Customisable Branding
- Customisable Templates
- Dashboard
- Data Analysis Tools
- Email Management
- Engagement Tracking
- Mobile Survey
- Pulse Surveys
- Real-Time Data
- Reminders
- Response Quotas
- SSL Security
- Social Media Integration
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- URL Customisation

### SmartSurvey

- API
- CRM
- Customisable Branding
- Customisable Templates
- Dashboard
- Data Analysis Tools
- Email Management
- Engagement Tracking
- Mobile Survey
- Pulse Surveys
- Real-Time Data
- Reminders
- Response Quotas
- SSL Security
- Social Media Integration
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- URL Customisation

## Links

- [View Alchemer Profile](https://www.getapp.co.uk/software/9664/alchemer)
- [View SmartSurvey Profile](https://www.getapp.co.uk/software/106531/smartsurvey)
- [View Original Comparison](https://www.getapp.co.uk/compare/9664/106531/alchemer/vs/smartsurvey)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Alchemer vs SmartSurvey | GetApp UK 2026","description":"Learn what are the benefits of Alchemer vs SmartSurvey for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.","url":"https://www.getapp.co.uk/compare/9664/106531/alchemer/vs/smartsurvey","about":[{"@id":"https://www.getapp.co.uk/software/9664/alchemer#software"},{"@id":"https://www.getapp.co.uk/software/106531/smartsurvey#software"}],"breadcrumb":{"@id":"https://www.getapp.co.uk/compare/9664/106531/alchemer/vs/smartsurvey#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.co.uk/compare/9664/106531/alchemer/vs/smartsurvey#webpage","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"inLanguage":"en-GB","isPartOf":{"@id":"https://www.getapp.co.uk/#website"}},{"name":"Alchemer","description":"Every organization collects feedback data — but few actually act on it. Alchemer, formerly SurveyGizmo, takes data out of dashboards and puts it into the hands of people who take action through the systems they use every day. With all the guardrails to keep IT happy. Alchemer helps you find, get and keep your best customers. \n\nFind - Customer identification. First you have to find them. So this is about helping marketing and market research do their thing with more power. Flexibility. And security. To do more than just listen. To act.\n\nGet - Customer acquisition. You found them, now you have to get them. This is where we help sales and sales operations build customer relationships. Authentically and powerfully.\n\nKeep - Customer Success. We think every customer ought to be a best customer. So we help customer success and customer experience connect and respond. So you can keep your customers. By keeping them heard and seen.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/119dbaf4-82cf-4ead-8d52-c5e4e37aa9c4.png","url":"https://www.getapp.co.uk/software/9664/alchemer","@type":"SoftwareApplication","@id":"https://www.getapp.co.uk/software/9664/alchemer#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":319,"ratingValue":4.5},"offers":{"price":"55","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome"},{"name":"SmartSurvey","description":"SmartSurvey is tool which allows users to create, distribute, manage, and analyze responses to an unlimited number of surveys and questionnaires. The software is suitable for use across a range of organization types, including education, government, business, and not-for-profit, and can be used to gather responses from clients, partners, suppliers, students, patients, and more.\n \nSmartSurvey includes a range of question types, allowing users to select from basic multiple choice, text box, ranking, and choice matrix questions, and advanced Likert scale, net promoter score (NPS), continuous sum, and semantic differential questions. Users can customize the fonts and text sizes of questions, add ‘other’ choice fields and comment boxes, apply text and answer validation, randomize answer choices, and more. Frequently-used questions can be saved into a question library, from which they can be instantly added to new surveys. Skip logic can be utilized to hide irrelevant pages based on previous answers, and response piping automatically inserts previous responses into upcoming questions.\n \nSmartSurvey allows users to distribute survey invitations via bulk email and SMS, with the ability to send reminders and track invite statuses, open rates, views, opt-outs, and failures. Surveys can also be embedded in web pages with a copy-and-paste embed code, and shared across social media. Response quotas and end dates can be set to manage the number of responses for each survey, and emails can be sent out to users every time a new response is received. SmartSurvey’s analytics and reporting tools allow users to view responses in real-time, export data for further analysis, analyze text, filter responses using specific criteria, create custom charts, and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e7eb7093-a9a3-4cc7-b10f-8f054795948d.png","url":"https://www.getapp.co.uk/software/106531/smartsurvey","@type":"SoftwareApplication","@id":"https://www.getapp.co.uk/software/106531/smartsurvey#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":114,"ratingValue":4.6},"offers":{"price":"0","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Product Management Software","position":2,"item":"/directory/991/product-management/software","@type":"ListItem"},{"name":"Alchemer vs SmartSurvey","position":3,"item":"https://www.getapp.co.uk/compare/9664/106531/alchemer/vs/smartsurvey","@type":"ListItem"}],"@id":"https://www.getapp.co.uk/compare/9664/106531/alchemer/vs/smartsurvey#breadcrumblist"}]}
</script>