---
description: Learn what are the benefits of Athena vs Zoho CRM for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Athena vs Zoho CRM | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Policy Management Software](/directory/919/policy-management/software) > [Athena \<span\>vs\</span\> Zoho CRM](https://www.getapp.co.uk/compare/9899/9908/athena-insurance-broking-system-life/vs/zoho-crm)

# Compare Athena vs Zoho CRM

Canonical: https://www.getapp.co.uk/compare/9899/9908/athena-insurance-broking-system-life/vs/zoho-crm

> Detailed comparison between Athena and Zoho CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Athena | Zoho CRM |
| **Overall rating** | 4.1/5 | 4.3/5 |
| **Total Reviews** | 19 | 6973 |
| **Starting Price** | US$150.00 | £10.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Webinars | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Athena

- Appointment Management
- Client Management
- Client Portal
- Lead Management

### Zoho CRM

- Accounting
- Appointment Management
- Calendar/Reminder System
- Channel Management
- Client Management
- Client Portal
- Customisable Templates
- Deal Management
- For Startups
- Help Desk Management
- Lead Management
- Monitoring
- Performance Management
- Pipeline Reports
- Proposal Generation
- Real-Time Data
- Sales Activity Management
- Scheduling
- Web-based Deployment
- Website Visitor Tracking

## Links

- [View Athena Profile](https://www.getapp.co.uk/software/9899/athena-insurance-broking-system-life)
- [View Zoho CRM Profile](https://www.getapp.co.uk/software/9908/zoho-crm)
- [View Original Comparison](https://www.getapp.co.uk/compare/9899/9908/athena-insurance-broking-system-life/vs/zoho-crm)

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