---
description: Learn what are the benefits of Zoho CRM vs Concord for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Zoho CRM vs Concord | GetApp UK 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [Zoho CRM \<span\>vs\</span\> Concord](https://www.getapp.co.uk/compare/9908/103531/zoho-crm/vs/concord)

# Compare Zoho CRM vs Concord

Canonical: https://www.getapp.co.uk/compare/9908/103531/zoho-crm/vs/concord

> Detailed comparison between Zoho CRM and Concord. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zoho CRM | Concord |
| **Overall rating** | 4.3/5 | 4.6/5 |
| **Total Reviews** | 6987 | 235 |
| **Starting Price** | £10.00 | US$399.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Zoho CRM

- API
- Access Controls/Permissions
- Activity Tracking
- CRM
- Calendar Management
- Collaboration Tools
- Commenting/Notes
- Configurable Workflow
- Content Management
- Contract/License Management
- Customisable Branding
- Customisable Templates
- Document Management
- Email Management
- Reminders
- Reporting/Analytics
- Search/Filter
- Task Management
- Template Management
- Workflow Management

### Concord

- API
- Access Controls/Permissions
- Activity Tracking
- CRM
- Calendar Management
- Collaboration Tools
- Commenting/Notes
- Configurable Workflow
- Content Management
- Contract/License Management
- Customisable Branding
- Customisable Templates
- Document Management
- Email Management
- Reminders
- Reporting/Analytics
- Search/Filter
- Task Management
- Template Management
- Workflow Management

## Links

- [View Zoho CRM Profile](https://www.getapp.co.uk/software/9908/zoho-crm)
- [View Concord Profile](https://www.getapp.co.uk/software/103531/concord)
- [View Original Comparison](https://www.getapp.co.uk/compare/9908/103531/zoho-crm/vs/concord)

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