---
description: Learn what are the benefits of Zoho CRM vs Salesforce B2B Commerce for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Zoho CRM vs Salesforce B2B Commerce | GetApp UK 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [Zoho CRM \<span\>vs\</span\> Salesforce B2B Commerce](https://www.getapp.co.uk/compare/9908/133971/zoho-crm/vs/salesforce-b2b-commerce)

# Compare Zoho CRM vs Salesforce B2B Commerce

Canonical: https://www.getapp.co.uk/compare/9908/133971/zoho-crm/vs/salesforce-b2b-commerce

> Detailed comparison between Zoho CRM and Salesforce B2B Commerce. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zoho CRM | Salesforce B2B Commerce |
| **Overall rating** | 4.3/5 | 4.8/5 |
| **Total Reviews** | 6973 | 9 |
| **Starting Price** | £10.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep) |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Key features

### Zoho CRM

- API
- Activity Dashboard
- CRM
- Channel Management
- Communication Management
- Customisable Branding
- Data Security
- Data Synchronisation
- Email Marketing
- Mobile Access
- Multi-Channel Marketing
- Multi-Currency
- Multi-Language
- Product Catalogue
- Real-Time Data
- Reporting/Analytics
- Social Media Integration
- Templates
- Third-Party Integrations
- eCommerce Management

### Salesforce B2B Commerce

- API
- Activity Dashboard
- CRM
- Channel Management
- Communication Management
- Customisable Branding
- Data Security
- Data Synchronisation
- Email Marketing
- Mobile Access
- Multi-Channel Marketing
- Multi-Currency
- Multi-Language
- Product Catalogue
- Real-Time Data
- Reporting/Analytics
- Social Media Integration
- Templates
- Third-Party Integrations
- eCommerce Management

## Links

- [View Zoho CRM Profile](https://www.getapp.co.uk/software/9908/zoho-crm)
- [View Salesforce B2B Commerce Profile](https://www.getapp.co.uk/software/133971/salesforce-b2b-commerce)
- [View Original Comparison](https://www.getapp.co.uk/compare/9908/133971/zoho-crm/vs/salesforce-b2b-commerce)

-----

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